The Helsing Group's cover image

This profile has been claimed by the business owner or representative.

The Helsing Group

4.0

About this business

Location details

4000 Executive Pkwy, Suite 100, San Ramon, CA, 94583, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0390 reviews
Select a rating
doindado's profile image
doindado 
14 years ago

Thanks!!! – The Helsing group was able to get our 3 hour long homeowner forum periods down to 15 minute "member comment periods"! Now meetings are productive instead of non productive arguments.... 

Miraval's profile image
Miraval 
15 years ago

The worst people I've ever dealt with – Is one star the minimum? I want to give negative 1000. The Helsing Group's staff doesn't know anything about follow-up. They talk over the phone and completely forget what they've promised over the phone. They are costly but w/ NO efficiency. Not responsive at all. I would never bought the unit if I know the community has such a poor HOA. TOTALLY agree w/ other 1-star reviews. This company should definitely be replaced!!!!!!!! 

filberts's profile image
filberts 
15 years ago

Bad worst hoa in bay area – kb homes uses helsing group for most of its communities. My family finally sold our kb home at stanford place kb community in pittsburg. Helsing wouldnt clean BBQ grill in parks. water fountain filthy. final straw helsing cancelled pest control service to save money. My kids couldnt play outside afraid of pests. Helsing is money hungry dont wanna spend a dime. Charge $200 a month get nothing. the community is filled with pests. helsing cared less never returned phone calls. Hometeam confirm that H... read more

st99's profile image
st99 
16 years ago

HORRIBLE & COSTLY – Horrible follow-up on any issues. Quick to send notice if payment is overdue. Says issues cost to much so they will not do anything about it. Does not return calls. Does not fix any maintenance issues until continuous calls for months. I have friends that live in nicer communities with amenities who pay 75% less. Would give no star's but this thing makes you give at least one. 

xingprox's profile image
xingprox 
16 years ago

very very bad experience – Helsing group only cares relationship with builder , doesn't care home onwer's request at all. Expense is high while efficience is low. Manager is very hard and impatient to communicate with. It refuses to do what every HOA can do such as HOA CERT. If you don't want yourself being trapped in a nightmare, do avoid this one. 

Frequently asked questions about The Helsing Group

How is The Helsing Group rated?

The Helsing Group has a 4 star rating with 390 reviews. 

When is The Helsing Group open?

The Helsing Group is closed now. It will open on Monday at 8:00 a.m.