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The Helsing Group
- Property Management
- San Ramon, CA
About this business
Location details
4000 Executive Pkwy, Suite 100, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They keep us informed, work is performed efficiently – These guys have their act together. Work is performed efficiently and best of all, they keep us informed. The financials are always clear and easy to understand and our Board members feel able to make good decisions because they are fully informed.
Glad we made the switch! – Since we have been working with The Helsing Group, the professionalism of all association operations have improved tremendously. More importantly, we know how the association's are supposed to operate! We should have made this switch long ago.
Gets things done – Always gets things done when he says and keeping me updated when things take a little longer than they should.
Great customer service. – This company is the best I have seen in 15 years of being a board member. The ability to go online and monitor their activities I have seen nowhere else... the constant feedback through web forms allows the board to monitor the true status of customer service.
Amazing responsiveness – We had a huge leak last night. Their responsiveness was amazing - even at 2 AM.
Friendly, responsive, and prompt – Their customer service personnel are friendly, responsive, and prompt. Their managers understand the community and the laws we must work under. The owner is prompt to respond to any concerns, and most importantly they are honest. Our old company was taking vendor kickbacks!!! They charged less, but were ripping us off way more than we thought we were saving. It took the helsing group to show us how they were doing it.
Very innovative company! – Great use of technology to support both the board and the homeowners. This is a very innovative company.
Proactive approach to issues – The Helsing Group recommended a utility audit which saved us $10,000 a year. Their proactive approach to issues helps us as a board stay ahead of the power curve. Our previous manager basically just took notes.
These guys solved a problem – These guys solved a parking problem that the board had struggled with for months, they did it in less than a month. Now they get complaints from homeowners who are having their cars towed. Hope readers on sites like this and others can see this through this. Folks, follow the rules. Boards get a management company like this one that will enforce the rules.
Frequently asked questions about The Helsing Group
How is The Helsing Group rated?
The Helsing Group has a 4 star rating with 390 reviews.
When is The Helsing Group open?
The Helsing Group is closed now. It will open on Monday at 8:00 a.m.