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The Lennox
- Apartments
- Little Rock, AR
About this business
Location details
601 Napa Valley Dr, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter This is a nice, quiet community, and the office staff is very friendly, responsive, and helpful. The maintenance staff is great, and problems are always addressed quickly and correctly.
Business response:
Thank you for your kind words! We're delighted to hear that you're enjoying our quiet community and that our office and maintenance teams have made a positive impression. Providing friendly service and prompt, reliable maintenance is our goal, and we're glad your experience reflects that. We truly appreciate your feedback and are grateful to have you as a resident!
Verified Renter My experience here has been great. Maintenance is always very professional and prompt. If I have any questions about anything, I’m able to call the office and get an answer. My only complaint would be neighbors that are noisy at late and extremely early hours.
Business response:
Thank you for your feedback! We're glad to hear you've had a great experience and that our maintenance and office teams have been professional, prompt, and helpful. We also appreciate you sharing your concerns about noise. If the issue persists, please don't hesitate to contact the office so we can look into it. Thank you for being a valued resident!
Verified Renter The staff is friendly and very helpful. All of my maintenance requests are completed in a timely manner. Being close to lots of stores and restaurants is great.
Business response:
Thank you for your kind review! We're so glad to hear that our friendly team has been helpful and that your maintenance requests have been completed promptly. It's also wonderful to know you're enjoying our convenient location near shopping and dining. We truly appreciate your feedback and are grateful to have you as part of our community!
Verified Renter Everyone in the leasing office has been great and very helpful and everyone that we have come in contact with has been nice. The Lennox is a great place to call home, I would definitely recommend the Lennox to friends and or family.
Business response:
Thank you for your wonderful review! We're so glad to hear that our leasing team has been helpful and that everyone you've met has made you feel welcome. It means a lot to know you enjoy calling The Lennox home and would recommend our community to your friends and family. We truly appreciate your support and are grateful to have you as part of our community!
Verified Renter Kristina was great and very knowledgeable. She made the process of applying and moving in quick and simple! Brandon also was able to answer questions and assist as well.
Business response:
Thank you for sharing your experience! We're delighted to hear that Kristina made your application and move-in process quick and simple. Providing knowledgeable and efficient service is always our goal. We're also glad Brandon was able to answer your questions and assist along the way. We appreciate your kind words and are excited to have you as part of our community!
Verified Renter Love the apartment. My stay has been great. Just hate the lack of communication from staff and things being out on the back burner. Some of things could be handled sooner than they are.
Business response:
Thank you very much for sharing your honest feedback with us. We want you to love your experience even more, so we'd love to work more closely with you and provide you with more of the prompt and attentive service you deserve. Please don't hesitate to reach out to our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com with any concerns. We are always happy to help!
Verified Renter Love the apartment. My stay has been great. Just hate the lack of communication from staff and things being out on the back burner. Some of things could be handled sooner than they are.
Business response:
Thank you very much for sharing your honest feedback with us. We want you to love your experience even more, so we'd love to work more closely with you and provide you with more of the prompt and attentive service you deserve. Please don't hesitate to reach out to our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com with any concerns. We are always happy to help!
Verified Renter The Lennox Apartments are clean, quiet, and well-maintained. Friendly management and a convenient location make it a great place to live!!!!
Business response:
Thank you so much for this wonderful feedback! We're delighted to hear you've been happy with our team and our great location. As always, please let us know if there's ever anything we can do to help make your experience even more comfortable and convenient!
Verified Renter The Lennox Apartments are clean, quiet, and well-maintained. Friendly management and a convenient location make it a great place to live!!!!
Business response:
Thank you so much for this wonderful feedback! We're delighted to hear you've been happy with our team and our great location. As always, please let us know if there's ever anything we can do to help make your experience even more comfortable and convenient!
Frequently asked questions about The Lennox
How is The Lennox rated?
The Lennox has a 3.5 star rating with 146 reviews.
When is The Lennox open?
The Lennox is closed now. It will open on Monday at 9:00 a.m.