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The Link
- Apartments
- Houston, TX
About this business
Location details
14723 W Oaks Plaza Dr, Houston, TX, 77082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible Property This is one of the worst properties I have ever been to. First I called 5 times, and no one could ever set up an appointment. Then I asked for a manager who was never available. The staff was rude when I toured and acted like I was being a burden to see units. The area is scetchy too, and when I spoke to residents in the parking lot they all agreed there were too many problems and they were leaving. Do not rent here!
Business response:
The issues you mention in your review are concerning and we acknowledge your frustration. At Limestone, we aim to give the absolute best customer service and we are sorry if this was not the case for you. We encourage you to give us a call. Reviews and comments like yours help us improve. Thank you for your review.
BAD Customer Service! Worst Customer Service Ever!!! Called three times and got hung up on in mid conversation!
Business response:
We are sorry for the miscommunication and negative experience you had while living in our apartments. Rest assured, we are working on improving our communication and customer skills. We appreciate your comments.
Not to well Customer service is bad an they have a pretty big bug problem
Ignorance at its finest I'm not exactly sure what's going on, but as a prospective resident I'm completely turned off by the lack of consideration and blatant ignorance the leasing staff at Limestone operate with. Disrespect is an understatement and if this is a sign of what's to come as a tenant I don't expect to be satisfied at all. The manager is never available and the amount of misinformation is atrocious. The application fees don't reflect the level of service you actually receive and yes, you will be lied to and hung ... read more
If the office staff is zapped out and replaced, you've got the perfect complex It's a beautiful complex, beautiful apartments, just beautiful. And the amenities are great. But, my goodness, the office staff. They are the worst. You can try to get a hold of them for hours, no one ever picks up the phone. They are so lazy. They only pick when there is a prospective renter and they don't want to discourage them. You've got to be lucky to get one of them on the phone and when you go to the office, they don't acknowledge that you... read more
Worse apartment ever This is by far the worse property I ever lived at. They just want people to move in. The actual apartments look nothing like the model. Management is rude and constantly changing. Nothing is done or if it is it is halfway done. There are also a lot of foundation issues
Worst Managers ever! Nothing gets done on a timely manner. They are unprofessional and unorganized. They never call you back and they rarely answer their phone. Prices are good and upgrades are pretty but this application process is stressful and a headache.
Frequently asked questions about The Link
How is The Link rated?
The Link has a 3.7 star rating with 489 reviews.
When is The Link open?
The Link is closed now. It will open at 9:00 a.m.