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The Link
- Apartments
- Houston, TX
About this business
Location details
14723 W Oaks Plaza Dr, Houston, TX, 77082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
horrible living here Please be very careful, living here in these apartments is a bad decision. Please listen. Management has a business with Houston TOW AWAY. because cars can only be registered during office hours. NO online They take your towing car..this happens every day it's not fair. stay away from these apartments please.Neither your family nor friends can park, because they take the cars if the office is closed.. why??? just because they have a business.
Business response:
Thank you for sharing your concerns. Our parking policies are in place for the benefit of our residents, and we regret if you have experienced any inconvenience. To be fair, we must enforce our policies consistently. If you have any questions about our requirements, please email us at thelinkmgr@tamresidential.com.
DO NOT COME HERE!!!!!!!!!! This place is horrible! My neighbor's dog always has a bunch of poop and trash EVERYWHERE in the hallways. Imagine walking outside and you immediately step on poop right outside of your door. Dog poop everywhere!! I told the office several times and they either don't answer their phones or do nothing about it. This place is disgustinggggg. I wish i can post the pictures I have on here because you would be amazed. Do not move here. Horrible service, the gym is small, the gates are always broken. The... read more
Business response:
Thank you for offering feedback on your concerns with the upkeep of our community. Rest assured that we are committed to making sure that any areas in need of attention are cleaned or otherwise addressed in a timely manner. At your earliest convenience, please email us at marketing@tamresidential.com so we may gather more information and ensure your living situation improves.
They never answer requests The phone never gets answered here. I don’t understand how because there is always someone in the office. You literally will have to walk up to the office to get someone’s attention because they will not answer..
Business response:
Thank you for contacting us. We take pride in our responsive service, and the situation you described does not reflect our typically high standards. We are sorry for any inconvenience and invite you to please try us again at marketing@tamresidential.com. We look forward to connecting.
Stolen truck My truck got stolen in front of my apartment parking lot today. Made a police report and office management couldn’t show me the video because they need the manager. Don’t believe that is true. They never answer the phone. I’m Scared to live here. They don’t have security either. Rent went up so high and everything is outdated. Full of cockroaches. Please don’t come here.
Water is shut off at least once If I can give this apartment a zero I would. Water is shut off at least once a month with no explanation and all you get is a sorry for the inconvenience. This apartment is terrible, I currently live in Phase 2 and I promise you do not move here
Business response:
Thank you for your time. Our team works hard to provide a top-tier living experience to all of our residents. We are sorry to read your feedback, which is not reflective of our high standards. We encourage you to reach out to us directly at thelinkcm@porticopm.com so we may discuss your review offline. We hope to restore your confidence in our community soon.
Run far far away! When I first moved into these apts I had roaches extremely bad, I had a 3 month old baby and had to keep all of her bottles and formula wrapped up right so that roaches would not get into it, the apts didn’t care, I had to call pest control myself to try and fix the problem as well as get pest spray from Home Depot across the street, my car and my apt was broken into and the apts did not care nor did they try to fix the situation, move me u it’s or let me out of my lease, they never even fixed my door when ... read more
Do not be deceived by the smiles and nice exterior Staff is unreliable and there is a huge lack of communication that will cause you an inconvenience and they will do the minimum just to get you to shut up! It’s a rip off and major disappointment. Go look elsewhere, I wish I had!
Business response:
Thank you for your feedback . We are sorry to hear that you’ve had a poor experience. We definitely want to discuss your situation in more detail, so please let us know the best time and way to contact you. My name is Tania Mendoza and I’d like the opportunity to make your future experiences better. You can reach me at 281-293-0600.
Hating this place Staff gave the impression that they are there for you. It's a con. New faces, same rotten buildings and ghetto neighbors.
Business response:
Thank you so much for the feedback. Our goal is to ensure that all of our residents have a positive living experience in their apartment home. My name is Lafayette and I would love the opportunity to talk with you about your concerns. Please feel free to come by the office or call us at 281-293-0600. Thank you.
Water-boarding The biggest issue with this complex is their policy on utilities. They offer no credible explanation for why the water & sewage bill is consistently over $120 per month!!! Let that sink in. One-hundred, twenty!!! That's insane! No other place charges remotely that much. No way the water should cost more than the electric. I have researched 70 places. It's a crime to pass on those outrageous charges directly to the residents. They water dead grass, sprinklers go off during thunder storms, broken sprinkler heads... read more
Business response:
I'm sorry to hear you've had a less than satisfactory experience. If you could call our Customer Care line at 210-664-3600 and leave your contact information, a Customer Success associate will follow up with you. Thank you again for taking the time to share your feedback.
Frequently asked questions about The Link
How is The Link rated?
The Link has a 3.7 star rating with 489 reviews.
When is The Link open?
The Link is closed now. It will open at 9:00 a.m.