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The Mattress Factory

4.9
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9470 reviews
5
414
4
21
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5
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30 reviews have no rating
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Marry Jo R.'s profile image
Marry Jo R. 
on Birdeye

3 years ago

Great salesman & knew products 

Business response:

Hi Marry Jo, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Nicholas Schiazza Jr.'s profile image
Nicholas Schiazza Jr. 
recommend  Recommended
3 years ago

Bernie from the cottman ave location was patient with me I called him several times and stopped in to see him twice and with his recommendation I purchased the best possible bed for myself 

Business response:

Thank you Nicholas Schiazza for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Joseph M.'s profile image
Joseph M. 
on Birdeye

3 years ago

salesmen very helpful. 

Business response:

Thank you Joseph for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Cassie Homan's profile image
Cassie Homan 
recommend  Recommended
3 years ago

Huge inventory. Options to finance or do installment payments. Delivery fee is so affordable. plus they take your old mattress. Friendly staff. No dishonest sales man. They are straightforward and knowledgeable about the products. Safe shopping environment. Excellent service I was assisted by Bob . Thank you for a great purchase. 

Business response:

Thank you Cassie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Ryann C.'s profile image
Ryann C. 
on Birdeye

3 years ago

Great experience! Our salesman was kind and helped us find exactly what we were looking for in our price range. Quick and easy to find what we needed, I would recommend The Mattress Factory to anyone 

Business response:

Thank you Ryann. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Amy S.'s profile image
Amy S. 
on Birdeye

3 years ago

Very professional. Helped me find exactly what I was looking for. Will definitely shop with them again ! 

Business response:

Hi Amy, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Traci M.'s profile image
Traci M. 
on Birdeye

3 years ago

This is the fifth time I have purchased a mattress here. Satisfied every time. Salesmen acknowledge you quickly but do not pester. 

Business response:

Hi Traci, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Miguel M.'s profile image
Miguel M. 
on Birdeye

3 years ago

The staff was knowledgeable, with a wide selection to choose from. Great prices and a no-pressure approach to sales. I loved it! 

Business response:

Hi Miguel, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Miguel G.'s profile image
Miguel G. 
on Birdeye

3 years ago

Great customer service😊 

Business response:

Thank you Miguel for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 470 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 6:00 p.m.