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The Mattress Factory

5.0
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

344 Pottstown Pike, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0340 reviews
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9 reviews have no rating
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Rosemarie V.'s profile image
Rosemarie V. 
on Birdeye

a week ago

Friendly and knowledgeable service. Easy to deal with and pick the right mattress quickly. 

Business response:

Thank you Rosemarie for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Abigail G.'s profile image
Abigail G. 
on Birdeye

a week ago

Dwight was very helping so we could find the right mattress! Thank you! 

Business response:

Thank you Abigail. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Robert M.'s profile image
Robert M. 
on Birdeye

a month ago

Dwight was very helpful and we had a great experience. 

Business response:

Hi Robert, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Sean D.'s profile image
Sean D. 
on Birdeye

a month ago

Service was great. John was very helpful. Thank you! 

Business response:

Hi Sean, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Justin Comstock's profile image
Justin Comstock 
recommend  Recommended
3 months ago

John was very courteous and easy going on helping me select a new mattress. I highly recommend the exton location. 

Business response:

Thank you Justin for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Philip P.'s profile image
Philip P. 
on Birdeye

3 months ago

John was very nice to deal with. Very helpful. No sales pressure and very patient with our mattress decision process. 

Business response:

Thank you Philip. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Jason B.'s profile image
Jason B. 
on Birdeye

3 months ago

Exton store manager/associate was extremely knowledgeable and patient. No pressure and walked us through all the inventory. Again, extremely knowledgeable and helped us understand what products were best for our needs and budget. Because of this experience, we will return for all of our mattress and bed needs. Thanks. 

Business response:

Hi Jason, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

John G.'s profile image
John G. 
on Birdeye

4 months ago

I met with John in your Exton store, telling him that I needed a mid price firm queen size mattress for my daughter and son-in law arriving from Sante Fe, NM, at our home in the evening on 10/23 to spend the week. He showed me exactly what I wanted: a firm mid priced, queen sized mattress, since my son-in-law has a bad back. The men delivered it on 10/23 in the late afternoon. They were in and out in no time, but the bed frame I thought was queen was not. they asked that II call their Newtown Square Store. I did and bought a... read more

Business response:

Hi John, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Jaime T.'s profile image
Jaime T. 
on Birdeye

4 months ago

What a fabulous mattress purchasing experience we had with John. John could not have been more knowledgeable, professional, respectful, patient and kind. We would definitely come back again and refer our family and friends because of John. What an asset to The Mattress Factory team. 

Business response:

Thank you Jaime for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 340 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Friday at 10:00 a.m.