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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

344 Pottstown Pike, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0348 reviews
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Mike W.'s profile image
Mike W. 
on Birdeye

a year ago

John was great. Didn’t make us feel rushed and gave us all the information we needed to make our purchase. 

Business response:

Hi Mike, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

John W.'s profile image
John W. 
on Birdeye

a year ago

The salesman was very knowledgeable and very helpful. 

Business response:

Thank you John for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Michael's profile image
Michael 
on Birdeye

2 years ago

Came into the mattress factory store in exton last weekend expecting more of the same high pressure sales/low quality products we got at other stores. So glad to be proven wrong here. Steven was excellent! We let him know what we wanted and our budget and he gave us a few options based on that. Great customer service, genuine not at all forced. Within 15 minutes we completed business, and today we got another surprise. Not only did the two delivery men arrive well within the window and did a quick and thorough setup, they w... read more

Business response:

Thank you Michael. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Marit S.'s profile image
Marit S. 
on Birdeye

2 years ago

John Severson, in Exton, PA, listened to what I wanted and showed me mattresses in my price range. He gave me great advice and I was able to make a choice that suited me. 

Business response:

Hi Marit, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Sasha M.'s profile image
Sasha M. 
on Birdeye

2 years ago

This is the third time I have purchased from Mattress Factory. Dwight was so helpful in helping us decide on a mattress. Never did I feel pressured to buy something that I didn’t love or couldn’t afford. All the while he helped to manage my 8 year old son who wanted to try every bed in the store! 

Business response:

Hi Sasha, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Marius N.'s profile image
Marius N. 
on Birdeye

2 years ago

Steven, (or Steve) our sales associate went above & beyond to help us find the best mattress according to our needs. When my husband and I walked in the store, we didn’t plan on buying, but Steven was very knowledgeable, patient, professional and friendly & He let us take our time to try every mattress we were interested in and patiently explained their pros/cons according to our needs & we needed our purchasing in the first visit. We love our new mattress. Thank You Steven! Will be recommending this location to our friends ... read more

Business response:

Thank you Marius for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Bob S.'s profile image
Bob S. 
on Birdeye

2 years ago

Quick and easy. Good selection and honest opinions as to what the best deal currently was. Didn’t feel price driven on their end. 

Business response:

Hi Bob, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Bonnie O.'s profile image
Bonnie O. 
on Birdeye

2 years ago

Dwight was great. No pressure, answered all our questions and was very nice. The store was clean and organized. I would recommend them to my friends. 

Business response:

Thank you Bonnie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

David H.'s profile image
David H. 
on Birdeye

2 years ago

Salesperson was very knowledgeable & friendly. There were many mattresses to try out & we bought a very comfortable Queen size. 

Business response:

Hi David, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 348 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Wednesday at 10:00 a.m.