The Mattress Factory's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

344 Pottstown Pike, Exton, PA, 19341, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0348 reviews
Select a rating
Anne F.'s profile image
Anne F. 
on Birdeye

9 months ago

We loved that the showroom was so well organized and easy to view products! Our sales person John Severson was easy to work with and helped us find exactly the new mattress that would fit our needs. The delivery guys arrived in the stated time frame and they were amazing! We were surprised at our quickly they removed our old mattress and box springs and how quickly the new set was in place! We will definitely be using Mattress Factory again if we are in need of a new mattress 

Business response:

Hi Anne, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Simon W.'s profile image
Simon W. 
on Birdeye

10 months ago

Very easy to do business. 

Business response:

Hi Simon, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Heather B.'s profile image
Heather B. 
on Birdeye

a year ago

We had a marvelous experience. John was helpful but not intrusive. He had answers to all our questions, and was never pushy. We opted to pick up and it was very easy and timely. Would highly recommend! 

Business response:

Thank you Heather for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Rebekah P.'s profile image
Rebekah P. 
on Birdeye

a year ago

Dwight made our experience seamless from the moment we walked in. Allowed us the space to try out different mattresses and provided comparable options in our budget. Very personable and easy going sales representative. We've been shopping around for mattresses and this is by far the most positive experience we had. Sold customer and will definitely recommend to friends and family. 

Business response:

Hi Rebekah, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Jeanne A.'s profile image
Jeanne A. 
on Birdeye

a year ago

Great Experience! Salesman John was very helpful and patient. He helped me find what I wanted, not what he wanted to sell me. He was happy to answer my many questions. I highly recommend . 

Business response:

Hi Jeanne, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Joan D.'s profile image
Joan D. 
on Birdeye

a year ago

Steve was very informative, explained benefits of various mattress brands and did not press 

Business response:

Thank you Joan for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Kathleen C.'s profile image
Kathleen C. 
on Birdeye

a year ago

I went to several mattress stores and to Bed Bath and Beyond and none of them had the same shoulder pillow that I bought. Had my first nights sleep using the shoulder gel pillow and it was the best night’s sleep that I have had in a long time. The salesperson was very knowledgeable 

Business response:

Thank you Kathleen for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Jim E.'s profile image
Jim E. 
on Birdeye

a year ago

My friend and I are roommates and both looking for new mattresses. Dwight was very helpful and easy to understand. 

Business response:

Thank you Jim. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Joseph M.'s profile image
Joseph M. 
on Birdeye

a year ago

Very good good service 

Business response:

Hi Joseph, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 348 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Monday at 10:00 a.m.