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The Mattress Factory

4.9

About this business

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.91,163 reviews
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Mike C.'s profile image
Mike C. 
6 years ago

Len was a great salesman, fast efficient service, showed me exactly what I was looking for. 

Business response:

Hi Mike, Thanks for coming to see us in Springfield. As a family business we really appreciate your support and I will pass along your nice comments to Len. If you need anything in the future, please let us know. Have a great weekend! Sincerely, Chris Conway President The Family Owned Mattress Factory 

William C.'s profile image
William C. 
6 years ago

Awesome experience. Salesman was great. 

Business response:

Thank you William for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

CHRISTINA D.'s profile image
CHRISTINA D. 
6 years ago

Comfortable atmosphere and good amount of options for lower price ranges. Quick and convenient delivery and setup. 

Business response:

Thank you so much for your kind words, Christina. As a Family Business we really appreciate you taking the time out to share your experience with us. If there is anything, we can do for you in the future please let us know! Thank you, The Mattress Factory 

CLAIR D.'s profile image
CLAIR D. 
6 years ago

Great customer service! Helped me find exactly what I needed and was looking for! 

Business response:

Hi, Clair we are so grateful for your kind words. Thanks for sharing your review with us and the community. Have a great day! Thanks, The Mattress Factory 

Dominic K.'s profile image
Dominic K. 
11 months ago

The day was great I needed a bed and that is exactly what I got. I came across genuine,efficient and very caring employees who got the job done for us. The employee I dealt directly with, Len Schiavo was more than helpful he knew his job well showed us beautiful beds and it didn't take all day. I was very impressed with the service I mean a plus and len Schiavo was someone I would come back to and do business again and I plan on passing the word to family and friends. Excellent Excellent Excellent 

Business response:

Hi Dominic, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Joan M.'s profile image
Joan M. 
a year ago

We came back a second time because we changed our mind. Len was very helpful in clarifying the differences between brands and bed compositions. Ken continued to answer all our questions and explain the differences and similarities between the brands. 

Joan M.'s profile image
Joan M. 
a year ago

Len was very helpful. He was patient when we kept changing our mind. Didn’t rush us when we came in at end of day. (Springfield, pa location). Gave us options to choose from. We shopped with ease. 

Business response:

Thank you Joan for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Moses B.'s profile image
Moses B. 
2 years ago

You guys did fantastic the gym in Lynn that help us was very heartwarming, inviting very knowledgeable. I have plans on checking multiple mattress firms, but after meeting lynn I was convinced I was in the right hand 

Business response:

Hi Moses, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Teresa C.'s profile image
Teresa C. 
2 years ago

Awesome experience, been coming to The Mattress Factory for over 20 years. Thank you Wess and Andre 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 1,163 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 11:00 a.m.