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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,033 reviews
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Karoline F.'s profile image
Karoline F. 
on Birdeye

4 years ago

Mattress Factory is the best place to buy a mattress, no question. I had a complicated situation as my husband had suffered a stroke in April and we were in need of a mattress that was not only comfortable but also needed an adjustable base to help him get in and out of bed more independently. Dennis helped me on Thursday evening and was very understanding and patient. He gave me options and was very knowledgeable about all aspects of mattress choices. I made a selection and put a deposit on the purchase. I decided I would b... read more

Business response:

Thank you Karoline. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Josephine B.'s profile image
Josephine B. 
on Birdeye

4 years ago

Absolutely great 

Business response:

Hi Josephine, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Jesse V.'s profile image
Jesse V. 
on Birdeye

4 years ago

Great service 

Business response:

Hi Jesse, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Daphne C.'s profile image
Daphne C. 
on Birdeye

4 years ago

The sales associate was very attentive and patient. He took the time to ask us exactly what we were looking for in the purchase of a mattress. I told him the price range I was interested in and described comfort level. He listened and pointed us to a mattress in my price range. Me and my son eventually landed on one that we felt he would like long term. We were in and out in no time - no hassle. My son enjoys his new mattress! 

Courtney D.'s profile image
Courtney D. 
on Birdeye

4 years ago

A great experience. Walked in and told them my price range and what I was looking for. The gentlemen showed me a few options and helped educate me on what mattress had the better benefits. In total, it took maybe 45 minutes max to complete my purchase and schedule a delivery. I’d recommend this low pressure sales store any day. Will be buying future bed sets from here. 

Business response:

Thank you Courtney for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Barbara W.'s profile image
Barbara W. 
on Birdeye

4 years ago

Quick and easy. Very helpful! 

Business response:

Thank you Barbara. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Gabrriel M.'s profile image
Gabrriel M. 
on Birdeye

4 years ago

Comfortable from the start, very knowledgeable salesperson, he helped us pick the mattress which we liked without pressure. 

Business response:

Hi Gabrriel, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Caroline I.'s profile image
Caroline I. 
on Birdeye

4 years ago

Prior to stopping at Mattress Factory, we went to a competitor's store. Their sales rep immediately showed us two of their high end mattress lines. The differences in sales technique was vast. Ron at Mattress Factory spent time getting to know us to understand our needs. He was pleasant and very professional, taking the time to explain the features and benefits of different mattresses and encouraged us to try them out. We were extremely satisfied with the level of attention and service we received. 

Business response:

Hi Caroline, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Sean R.'s profile image
Sean R. 
on Birdeye

4 years ago

Awesome experience. Very helpful and understanding. Salesman walked around with my wife and I, He showed us numerous different mattresses Until we found the right one. Great experience, we will be back again! 

Business response:

Thank you Sean for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,033 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open tomorrow at 10:00 a.m.