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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,301 reviews
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Alexandra M.'s profile image
Alexandra M. 

Verified by The Mortgage Firm, Inc.

4 years ago

Easy to work with. 

Onesi G.'s profile image
Onesi G. 

Verified by The Mortgage Firm, Inc.

4 years ago

First of all the professionalism received by all staff, the knowledge and the availability to answer any of our questions. Excellent service 👏 

Josee M.'s profile image
Josee M. 

Verified by The Mortgage Firm, Inc.

4 years ago

Communication and support. They promptly responded to us every time we had a question and in a very friendly manor. You can tell that customer satisfaction is their number one priority. I spoke a couple of times with Teresa she definitely made this transaction a lot less stressful in answering all my questions and giving me such great explanation. Thank you to all the team!!! A happy owner 😊 

Brandi Herron E.'s profile image
Brandi Herron E. 

Verified by The Mortgage Firm, Inc.

4 years ago

We had a very bad experience prior to coming to Shayna. She handled everything perfectly to make sure our experience was pleasant. The communication was always honest, open, and timely. I would recommend Shayna to anyone! 

Justin P.'s profile image
Justin P. 

Verified by The Mortgage Firm, Inc.

4 years ago

Everyone in the process was extremely helpful and knowledgeable. You made what is normally a complicated and difficult process very quick, easy, and painless as possible. You and your staff are amazing! 

Nicholas R.'s profile image
Nicholas R. 

Verified by The Mortgage Firm, Inc.

4 years ago

Excellent communication. My case was complex because it was both, jumbo and self-employed and during the whole process I felt someone had my back. Most of the time I communicated with Donna. She is awesome. 

Austin Taylor R.'s profile image
Austin Taylor R. 

Verified by The Mortgage Firm, Inc.

4 years ago

Courtney did a fantastic job. Extremely responsive and everything she could to make the process as effortless as possible for me! 

Business response:

Thank you Austin! You made the process very simple as well! I hope you enjoy your new home and please let me know if you need assistance with anything. 

Jeffrey D.'s profile image
Jeffrey D. 

Verified by The Mortgage Firm, Inc.

4 years ago

Awesome group of people to work with! Thank you all at The Mortgage firm for all your help! 

Sarah Elizabeth D.'s profile image
Sarah Elizabeth D. 

Verified by The Mortgage Firm, Inc.

4 years ago

Liam was welcoming and encouraging from the very start! It didn’t matter if I was going to be prequalified or not. Liam communicated every step of the process. He allowed me to be myself and handled my overthinking and nervous feelings with ease. He definitely made the hardest part of becoming a first time homebuyer feel less heavy! This was actually a really fun process. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,301 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.