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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Always communicating during the process. Transparent. Always open to answering any questions. Wonderful team! Tony and Terri were wonderful!
Business response:
Olga, we’re so happy for you on purchasing your first home! It was a pleasure to guide you through the process, keep communication open, and answer all your questions along the way. Wishing you many happy memories in your new home. Thank you for using the Moore Team.
Verified by The Mortgage Firm, Inc.
Mason and his team are always top-notch and deliver time and time again! Highly recommend to all.
Business response:
Roxana, thank you for taking the time to submit a 5 star review. it was an honor and a pleasure to serve you again as your lender of choice.
Verified by The Mortgage Firm, Inc.
Greg and the rest of the team were great
Business response:
I'm delighted to hear that Greg and the team made such a positive impression on you, Antonio. It was a pleasure working with you, and I truly appreciate your feedback and the opportunity to help with your mortgage journey. If you have any more questions in the future, please feel free to reach out.
Verified by The Mortgage Firm, Inc.
anytime there was an issue it was dealt with before we where even aware
Business response:
I appreciate your feedback, Aidan. I'm glad to know that any issues were resolved promptly for you. My focus is always on making your experience as smooth as possible. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Verified by The Mortgage Firm, Inc.
Mason is always there when we need him. I ensure my friends and family reach out to Mason for their financial needs.
Business response:
Jeremy, thank you for the review. its always an honor to be able to serve our clients again!
Verified by The Mortgage Firm, Inc.
It was so easy, everything was guided step by step through either email text or phone. Communication was awesome and response time was superb. Very pleasant experience.
Business response:
Vicki, I'm really pleased to hear that your experience was smooth and well-guided. Ensuring clear and timely communication is important to me, so I'm glad that came through for you via email, text, or phone. It’s wonderful to know you had a pleasant experience. If there’s anything more you’d like to discuss or if you need any assistance in the future, don’t hesitate to reach out. Thank you for trusting me with this process at The Mortgage Firm!
Verified by The Mortgage Firm, Inc.
Very knowledgeable staff. Very flexible and able to get the closing done even with multiple setbacks.
Business response:
Michael, thank you for your kind words. I'm glad to hear that my team's flexibility and expertise made a difference in getting your closing completed smoothly despite the setbacks. Sellers home not being ready to close can provide heartburn, especially when delaying the original closing date. we sincerely appreciate your trust. If there's anything else you need or any questions you have in the future, don't hesitate to reach out. I appreciate your trust and look forward to any future opportunities to assist you.
Verified by The Mortgage Firm, Inc.
Renee is knowledgable, personable, and very communicative. She was a pleasure to work with.
Verified by The Mortgage Firm, Inc.
human factor
Business response:
Dean, thank you for acknowledging the human side of our interactions. It's important to me that personal connection is felt throughout the process. If you have any more insights or feedback you'd like to share, I’m always here to listen. I appreciate your support and am grateful to be a part of your journey with The Mortgage Firm.
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 49,835 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.