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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,835 reviews
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Brett Michael W.'s profile image
Brett Michael W. 

Verified by The Mortgage Firm, Inc.

7 months ago

Communication with Tony and his team was fantastic! He kept me informed on the progress to closing and kept an eye out if the rates dipped so he could get us a better rate. Everything went smoothly and we closed with no issues. Thank you Tony and team! 

Business response:

Thank you so much for the great review, Brett! Communication is everything, and I’m really glad you felt supported and informed every step of the way. We always try to keep an eye on rates and make sure our clients get the best deal possible — especially for someone who’s served our country like you. It was truly a pleasure working with you both, and we’re so glad everything went smoothly. Thank you again for using the Moore Team and for your service! 

Aaron Thomas M.'s profile image
Aaron Thomas M. 

Verified by The Mortgage Firm, Inc.

7 months ago

Roscoe was easy to work with. He was a great communicato, giving clear instructions and advice. The process couldn't have gone any smoother. 

Business response:

It was a pleasure helping you with your VA mortgage in Alabama! 

Matthew Benjamin A.'s profile image
Matthew Benjamin A. 

Verified by The Mortgage Firm, Inc.

7 months ago

Super helpful and available to communicate / walk us throw the process! 

Business response:

Thank you Matt and Tara! It was so great to work side by side with you as you relocated to Florida. I come with the mortgage, so please reach out with any questions you may have. All my best! 

Belinda A. M.'s profile image
Belinda A. M. 

Verified by The Mortgage Firm, Inc.

7 months ago

They all worked together as a team to make things as stress free as possible for me. In the end I've purchased my first home as a single mom. Thank you to everybody on the team from the beginning to the end. 

Business response:

Thank you so much, Belinda. It truly means a lot to hear about your positive experience. I’m delighted that we could make the process as stress-free as possible for you, especially for such an important milestone like purchasing a new home. It's been a privilege to support you in this journey. If you have any questions or need further assistance, I'm just a call away. 

Antonio J P.'s profile image
Antonio J P. 

Verified by The Mortgage Firm, Inc.

7 months ago

............... 

Business response:

Thank you for sharing your thoughts, Tony. I'm glad you found our experience & assistance helpful. I truly understand how important timely communication and efficiency are in this process, and I'm sorry to hear that we didn't meet your expectations in these areas. Your feedback is invaluable, and I'll make sure to use it to improve moving forward. If there's anything else you'd like to discuss or if I can assist further, please feel free to reach out. 

Lawrence K.'s profile image
Lawrence K. 

Verified by The Mortgage Firm, Inc.

7 months ago

personality of the people 

Todd M S.'s profile image
Todd M S. 

Verified by The Mortgage Firm, Inc.

7 months ago

Always friendly, helpful and knowledgable. 

Austin K W.'s profile image
Austin K W. 

Verified by The Mortgage Firm, Inc.

7 months ago

We had an outstanding experience with this mortgage company from start to finish. They set clear expectations right away, making the entire process feel smooth and stress-free. What stood out the most was their transparency—every step was explained thoroughly, with no hidden fees or surprises. Communication was consistent and professional, and they always made time to answer our questions. Highly recommended! 

Nicholas Galli O.'s profile image
Nicholas Galli O. 

Verified by The Mortgage Firm, Inc.

7 months ago

Sam and his team rock! Thank you guys so much for helping me getting into my home! Big shout out to Julie! She really went above and beyond! Thank you guys again! 

Business response:

Such an honor to help you achieve your home goals Nick. The property and home looks like a great opportunity to create a wonderful space to develop into your own sanctuary. Wishing you incredible success! Thanks for your trust sir! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,835 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.