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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,835 reviews
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Amy Jean T.'s profile image
Amy Jean T. 

Verified by The Mortgage Firm, Inc.

7 months ago

Everybody was so amazing in this process. They made so easy. 

Business response:

Thank you so much for the kind words, Amy! It was truly our pleasure to help guide you through the homebuying process. We know how exciting (and sometimes overwhelming) buying your first home can be, so we're thrilled to hear it felt easy and that our team made it a great experience. Congratulations again on your new home – and thank you for using the Moore Team! 

David Lee M.'s profile image
David Lee M. 

Verified by The Mortgage Firm, Inc.

7 months ago

Rick is responsive, knowledgeable, friendly, and always one step ahead, which made the process quick and comfortable 

David Liston Hodges J.'s profile image
David Liston Hodges J. 

Verified by The Mortgage Firm, Inc.

7 months ago

good communication 

Scott Graber J.'s profile image
Scott Graber J. 

Verified by The Mortgage Firm, Inc.

7 months ago

Todd is very knowedgeable, efficient, friendly and helpful. He is great. 

Timothy Ray M.'s profile image
Timothy Ray M. 

Verified by The Mortgage Firm, Inc.

7 months ago

Quick and easy pre approval if loan and all online paperwork before closing. 

Business response:

Thank you for sharing your experience! I’m so glad the pre-approval process was quick and easy, and that the online paperwork helped make things smooth before closing. My goal is always to keep things efficient and stress-free. Wishing you many happy memories in your new home! 

Mia Marisa C.'s profile image
Mia Marisa C. 

Verified by The Mortgage Firm, Inc.

7 months ago

Erik is so knowledgeable and he never has made me feel like a burden because of the millions of questions I ask him. He breaks things down in layman's terms and I can tell he is genuinely passionate about what he does. Because of this he the most pleasant on the phone and in person. This is why I chose to work with him again for my second mortgage on my forever home with my husband. 

Business response:

Thank you so much for the great feedback Mia and trusting me with your second home purchase. Congrats to you both! 

Michael J. B.'s profile image
Michael J. B. 

Verified by The Mortgage Firm, Inc.

7 months ago

Customer service 

Jonathan D S.'s profile image
Jonathan D S. 

Verified by The Mortgage Firm, Inc.

7 months ago

From first contact Derek was amazing, will 100% be using him for any and all mortgage needs in the future, as well as referring everyone I know ! 

Business response:

Thank you so much for the great review, Jonathan! I loved working with you and I can't wait to see what the future has in store for you and your family! 

Kathleen R M.'s profile image
Kathleen R M. 

Verified by The Mortgage Firm, Inc.

7 months ago

Kathy Anderson was very professional & helpful. Just a wonderful personality! Really effective! Appreciated her assistance as I hadn't purchased a home in 10+ yrs. 

Business response:

Kathy is the best. I love hearing these kind words about her. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,835 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.