The Mortgage Firm, Inc.'s cover image

This profile has been claimed by the business owner or representative.

The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,835 reviews
Select a rating
Kylene D.'s profile image
Kylene D. 

Verified by The Mortgage Firm, Inc.

7 months ago

Here’s a polished review you can use or tweak as needed: --- 5 Stars ⭐⭐⭐⭐⭐ We had a fantastic experience working with Greg and his team at The Mortgage Firm. From start to finish, their customer service was exceptional. They were professional, responsive, and always took the time to explain every step of the process clearly. We truly felt valued as a client and were treated with the utmost courtesy and respect throughout. Greg and his team made what could have been a stressful experience feel smooth and manageable. I high... read more

Business response:

Thank you so much Kylene, for such a glowing review. I'm thrilled to hear that your experience with us was positive. It's always my goal to ensure clients feel supported and valued throughout the mortgage process. I'm glad that our efforts in providing clarity and responsiveness stood out to you. If you ever have more questions or need further assistance in the future, please feel free to reach out. You guys were amazing and it was truly a pleasure working with you and the family! Congratulations on your home purchase and t... read more

Dylan T L.'s profile image
Dylan T L. 

Verified by The Mortgage Firm, Inc.

7 months ago

Evan and the team made the process easy with no questions about what they were expecting from me. 

Business response:

Thank you, Dylan, for the 5 Star review & sharing your experience. I'm glad to hear that the process was smooth and transparent for you. This is our goal each day here at Family Mortgage. Please let us know if we can help with anything in the future :) Evan & The Family Mortgage Team. 

Maritza M.'s profile image
Maritza M. 

Verified by The Mortgage Firm, Inc.

7 months ago

It was a Quick & easy! thank you! 

Business response:

Maritza, thank you for sharing your 5 star review and for choosing The Family Mortgage Team. I'm glad to hear that your experience was both quick and easy, Please reach out with any future questions or needs you may have. 

Aliany P.'s profile image
Aliany P. 

Verified by The Mortgage Firm, Inc.

7 months ago

More than great my experience was EXTRAORDINARY. Howard worked very hard to get my loan approved. After going thru 2 other lenders, Howard finally made it possible and today I am able to say I am officially a home owner and I am beyond greatful to that my dream came true for the stability of my daughters and myself. 

Business response:

I'm truly honored by your words, Aliany. Helping you achieve homeownership and providing stability for you and your daughters is incredibly rewarding. Congratulations on your new home! If there's anything more I can assist with, please don't hesitate to reach out. 

Spencer B.'s profile image
Spencer B. 

Verified by The Mortgage Firm, Inc.

7 months ago

Jennifer and the whole team was readily available to answer any question I had. They were able to help while working around my schedule as someone who works nights. As a first time home buyer I couldn't have asked for more transparency or better assistance. 

Business response:

I'm grateful for your kind words, Spencer. It's great to hear that I could be available and provide the transparency and support you needed, especially given your unique schedule as a night worker. Assisting first-time home buyers like yourself is truly rewarding. If you have any further questions or need additional help, please feel free to reach out. Thank you for entrusting me with your mortgage journey at The Mortgage Firm. 

Samantha B.'s profile image
Samantha B. 

Verified by The Mortgage Firm, Inc.

7 months ago

Not only was the communication fantastic, but the time and care they took, specifically Vickie, to answer all of my questions or to just explain everything throughly. This process was easy and painless and I couldn't be more grateful as a first time home buyer. 

Business response:

I AM SO HAPPY FOR YOU!!!!! Thank you for your kind words. It was really a pleasure to help you both. You had such great questions and patiently waited for the right house. I come with the mortgage so please reach out with questions or concerns. I will always be in your corner ready to help! 

Taiwo A.'s profile image
Taiwo A. 

Verified by The Mortgage Firm, Inc.

7 months ago

Communication and quick responses. 

Business response:

It was a true pleasure working with you. Thank you for the wonderful review. Hope you have years of enjoyment in your new home! 

Dean Darrell M.'s profile image
Dean Darrell M. 

Verified by The Mortgage Firm, Inc.

7 months ago

your communication and patience working with us over the 7 month time frame 

Daniel R W.'s profile image
Daniel R W. 

Verified by The Mortgage Firm, Inc.

7 months ago

David and his team made things super easy and took us through every step and coind not be any happier THANKS AGAIN!!!° 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,835 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.