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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Mr. Chanin went over and above to make our construction loan happen. He worked very diligently on our behalf. He would even contact us on a weekend if need be. He's a true master of his trade and will always be grateful for his helping hand and patience through it all. Bless him always. Sincerely, The Vasquez Family Nelson and Nelly
Business response:
It was truly a pleasure assisting you Nelson. You and your wife were patient and helpful throughout the difficult process and I wish you both all the best building your new home and happiness living there for many years to come.
Verified by The Mortgage Firm, Inc.
The quick communication and explanation of next steps and what to expect. Especially when moving to Florida from out of state.
Business response:
Rene, your kind words truly mean a lot to me. I'm so glad I could make your out-of-state move to Florida a little easier by providing clear communication and guidance every step of the way. It's always my goal to ensure my clients feel informed and comfortable throughout the mortgage process, especially during such a big transition. Helping you achieve your homeownership dreams in Florida has been a pleasure.
Verified by The Mortgage Firm, Inc.
Tony and his team were exceptional in managing the process, ensuring a fast closing despite a few hurdles. Their expertise and coordination, along with their guidance on related services, enabled us to close ahead of schedule and remotely from our home "up north."
Business response:
Linus, Thank you for your kind words! It was our pleasure to help make your home-buying process smooth and efficient. We know that remote closings can sometimes add extra challenges, so we're especially glad we could coordinate everything seamlessly and even get you to the finish line ahead of schedule. Wishing you all the best in your new home—if you ever need anything in the future, don’t hesitate to reach out! Tony & The Gulfside Mortgage Team
Verified by The Mortgage Firm, Inc.
The whole team was wonderful and very efficient at their jobs!
Business response:
Damon, thanks so much for the wonderful review! It was a true pleasure working with you, and I'm so glad to hear that you found the entire team at The Mortgage Firm efficient and helpful. We all work hard to make the mortgage process as smooth as possible, so this feedback is very encouraging. We appreciate your business and wish you all the best in your new home!
Verified by The Mortgage Firm, Inc.
Effective communication throughout the process.
Business response:
Jeffrey, I truly appreciate you taking the time to share your experience. Knowing my communication was effective and helpful throughout your mortgage process means a lot to me. I strive to make this sometimes complicated experience as smooth as possible for my clients, and feedback like yours lets me know I'm on the right track. I enjoyed working with you.
Verified by The Mortgage Firm, Inc.
Jana stays in constant contact with all parties of a transaction. She makes requests needed long before any deadlines, which makes the closing process smooth. Love the communication.
Verified by The Mortgage Firm, Inc.
Jamie and her team are always ready and available no matter how small or big the question or problem was. Always on top of everything. Helped me and my clients have the best experience . I will always refer my clients to Jamie
Verified by The Mortgage Firm, Inc.
Steve is great! Goes above and beyond to be helpful and kind. My only corrective feedback was that in the past, when Tara Larose worked there, I felt like everything was organized and I knew what to expect. I knew exactly what documents she needed from me that week because she emailed me every Friday with an update giving me a preview of what was expected the next week so that I wasn't surprised. I felt like this time around it felt a little rushed and... read more
Verified by The Mortgage Firm, Inc.
Everyone was very responsive, quick and thorough communication. Only issue is that since we were working with a lender and title company and also getting a ton of spam- it was sometimes unclear which emails were real and which were spam when new people from the office would contact us requesting information. There were a lot of people from the mortgage firm and island title contacting us, and it did get confusing at times. But you were always helpful and answered any questions and provided great guidance. Would recommend... read more
Business response:
Hi Anna, I'm really glad to hear that you found my services helpful and that you'd recommend The Mortgage Firm to your friends and family. Your feedback is valuable to me. I agree that communication can be overwhelming when multiple parties are involved, and I will strive to ensure a smoother process for future clients. I'm pleased to know that, despite the stress, you felt we made securing a mortgage as easy as possible. Your satisfaction is a top priority for me. I look forward to potentially working with you again in th... read more
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.