The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.953,313 reviews

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Theresa Lyvers M.

a year ago

Jennifer Kline and her team are professional with a personal touch. They answered all my many questions with great patience. I didn't always like the answer that I received but I understood that they have guidelines to follow. Thanks to all the team members for your help and patience.

Business response:

Hi Theresa, thank you for your feedback! It was a pleasure assisting you with your mortgage needs. We understand the process can be challenging, and we strive to provide clear, thorough answers to all our clients' questions. Even though some answers might not be what you were hoping for, it's important to us to maintain transparency and adherence to guidelines. Your understanding and cooperation were much appreciated. Thank you for your patience and for trusting Us!

Ann Marie T.

a year ago

Documents were sent to us timely, we were able to get our questions answered by email or phone. It was a lot less painful process than it could have been.

Matthew R. S.

a year ago

dge and his patience with all of our questions. A complete pleasure and I will refer him to anybody that needs a mortgag

Business response:

Thanks Matt!! It was a pleasure working with you guys

Joseph P.

a year ago

Sean, and his patience with me and need for explanations.

Business response:

I'm glad to hear that my approach and patience were helpful to you, Joseph. It's important to me that you feel comfortable and well-informed throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.

Jyverson M.

a year ago

They are great

Jennifer R.

a year ago

Its always great that why I use Jamie !!! I never have to worry ! ❤️

Gary Alan H.

a year ago

Overall accuracy and speed of processing. No unforseen issues

Business response:

Gary, Thank you so much for sharing your experience! We understand that you had a tight timeline, and we’re glad our team could deliver on your mortgage needs. Simplifying a complex process is always our goal, and it’s great to hear you found our guidance helpful. If you ever need anything in the future, please don’t hesitate to reach out. Congratulations on your new home!

Ashley M R.

a year ago

Kelly was friendly, personable, and knowledgeable. She explained everything and held our hands through the process of buying our first home. I have already recommended her to a friend.

Business response:

Thank you so much for your kind words, Ashley! I'm thrilled to hear that you had such a positive experience with me at The Mortgage Firm. It was an absolute pleasure to guide you through your first home-buying process. I'm glad that everything was clear and that you felt supported every step of the way! Thank you also for your recommendation; it's the highest compliment I could receive. If you ever need anything else, don't hesitate to reach out. Congratulations on your new home! - Kelly Kendrick

Sean Michael T.

a year ago

Thoroughness and responsiveness

Business response:

Thank you, Sean, for the fantastic review and the top rating! I'm pleased to hear that my thoroughness and responsiveness met your expectations. It was a pleasure assisting you. Remember that The Mortgage Firm is always here for your needs. Thanks again for your feedback.