The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.953,312 reviews

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Melissa H.

a year ago

Jamie handles everything very professionally and in a timely manner!! Really enjoyed working with her!

Kristen D.

a year ago

AS always, communication is top notch. Thank you Jamie!!

Malaisha R.

a year ago

Howard is excellence. All should strive to work like Howard, regardless of their profession. Howard was helpful throughout the home buying process. I have been searching for about one year now, and at the beginning Howard informed me that patience was key. Howard has spoken with and given my team direction too. I am thankful to have Howard on my team. As mentioned before, whatever excellence may be, I believe Howard is that very thing, in human form.

Business response:

I am extremely humbled by your kind words Malaisha. As you mentioned though, it is all about the "team" concept and you were an excellent team member. You exhibited the right amunt of patience, responsiveness, and motivation when necessary. That is why you were ultimately successful in purchasing your first home. Congratulations! I look forward to being your Mortgage Advisor for many years to come.

Douglas Phillip D.

a year ago

Our purchase financing experience was fantastic from start to finish. Derick and team guided us to a stress free closing and were always available to answer questions.

Business response:

I'm really thrilled to hear that you had a fantastic experience with us, Douglas. It's so gratifying to know that we could guide you through a stress-free closing process. Being available for your questions is something we strive to do consistently. Thank you for taking the time to review us, and for giving us a perfect rating. We're here for you anytime you need our services in the future. -Derick

Brian Patrick P.

a year ago

Tippi did an outstanding job . Made the hole process go smooth and was very professional above and beyond

Katie M W.

a year ago

I’m was so worried this whole process but David and his team was awesome ! Thank you to my realtor Cho words can’t describe how professional and knowledgeable he is ! ⭐️⭐️⭐️⭐️⭐️

Charles N. J.

a year ago

The level of care and customer service was something I did not expect, but was a very welcome surprise!

Business response:

Thank you for your review Charles! My team and I here at The Mortgage Firm West Melbourne always strive to give the best service possible. So glad to hear you had an amazing experience!

Shyara Esparragoza V.

a year ago

Mi esposo y yo nos sentimos apoyados por el Sr Oscar y su equipo desde el primer momento, ellos te dan la seguridad y confianza de que estas en manos de un equipo con experiencia e hicieron todo el proceso mas facil para nosotros. Altamente recomendados!!

Business response:

Shyara, Muchas gracias por la confianza depositada conmigo y mi equipo. Nosotros estamos muy contentos que pudimos ayudarla en la compra de su casa y que la experience fue como se lo prometimos. Mucha felicidades en su nuevo hogar!

Ivy R.

a year ago

Nothing to do with the team was just a very stressful emotional situation personally.

Business response:

Ivy, thank you for taking the time to leave a 5-star rating despite the personal stress you were dealing with. It's in these challenging moments that our team at The Mortgage Firm strives to provide the best service. I'm truly sorry to hear about your personal situation and I hope things are looking up for you. If there's anything more we can do for you, please don't hesitate to reach out. - Paul Mena