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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
I don’t know if there’s such a thing as white glove service in the financial services but Elizabeth provided it!
Business response:
Oh wow!!! Thank you for that Michael! What a compliment! Truly appreciate you and Clare!
Verified by The Mortgage Firm, Inc.
Sean was never too busy. He always checked in making sure if we had any questions. He was with us every step of the way. He even called on closing day.
Business response:
I appreciate your kind words, Sherri. I'm glad to hear that my communication and presence throughout the process met your expectations. It was important to me to ensure you felt supported every step of the way. Thank you for choosing me to help with your mortgage needs. If you ever have more questions or need assistance in the future, don't hesitate to reach out.
Verified by The Mortgage Firm, Inc.
Sarah has made my dream come true! I am starting over in life & am a new home owner. She has guided me through every step & explained, called, texted, & reached out to me in every way. She is more than good at her job, she has become my friend. I can't thank her enough because this would not be possible without her. She made this condo an affordable option through every program, assistance , & aid possible. She truly is a shining star & an example to learn from & follow. I am blessed that God put her in my path to guide me ... read more
Verified by The Mortgage Firm, Inc.
Tony and his team were absolutely amazing! They made the process so easy. We even received a lower interest rate at the last minute! We were very pleased with the whole process.
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team and that we could make the process easier for you. We’re especially glad that we were able to reduce your interest rate by 0.625% through our rate float-down option. If you have any more questions or need further assistance, please don't hesitate to reach out. Congratulations on your new home!
Verified by The Mortgage Firm, Inc.
Tippi was so quick to answer any questions I had, even on the weekends or at night. She was so helpful and on top of things, I would highly recommend her to anyone looking to move.
Verified by The Mortgage Firm, Inc.
Rick was great to work with . A true blessing to have been able to have Rick assist my wife and I in obtaining our first home purchase together. Thank you Rick for always be available to answer questions and to clarify information with us .
Verified by The Mortgage Firm, Inc.
Stephen was able to walk me through the complicated process with ease. He is very knowledgeable and reliable.
Business response:
Thank you, Sarita! I’m so glad I could help make the process easier for you. It’s always my goal to provide clear guidance and support every step of the way. Your kind words mean a lot, and I appreciate your trust. If you ever need anything in the future, I’m here to help!
Verified by The Mortgage Firm, Inc.
Ease of communication
Business response:
Christopher, thank you so much for this wonderful 5-star review! It means a lot to me that you found communication easy throughout the process. I always strive to be available and responsive to my clients, so I'm thrilled this was your experience. Helping you navigate your mortgage was a true pleasure and I really appreciate you choosing The Mortgage Firm.
Verified by The Mortgage Firm, Inc.
It’s easygoing
Business response:
It was a pleasure working with you! Congratulations again :)
The Mortgage Firm, Inc. has a 4.9 star rating with 53,324 reviews.
The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.