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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,324 reviews
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Vincent Louis C.'s profile image
Vincent Louis C. 

Verified by The Mortgage Firm, Inc.

a year ago

I want to emphasize the remarkable job that Jackie has done in our Mortgage experience. She is awesome! 

Business response:

Thank you so much for trust me and allowing me to help you. It was a pleasure to work with you! All the best in your new home 

Amanda N. E.'s profile image
Amanda N. E. 

Verified by The Mortgage Firm, Inc.

a year ago

Tony, Thank you for all your hard work and dedication to helping us purchase our dream. 

Business response:

Thank you so much for your kind words! It was truly a pleasure helping you achieve your dream of homeownership. Your trust and appreciation mean a lot to us. If you ever need any assistance in the future, please don’t hesitate to reach out. Congratulations again on your new home! 

Gale P R.'s profile image
Gale P R. 

Verified by The Mortgage Firm, Inc.

a year ago

Kevin was so great to work with! He answered all my questions with patience and kindness. He called me every week during the process just to check in and asked if I had any additional questions. I feel like I have made a good friend! 

Business response:

Thank you so much for your kind words! It was a pleasure working with you and I'm thrilled to hear that you had a positive experience. Keeping my clients informed and comfortable throughout the process is always my top priority. I'm glad I could be there to answer all your questions and provide the support you needed. I truly value the connection we've made and look forward to staying in touch. If you ever have any future mortgage needs or know someone who does, don't hesitate to reach out. Thanks again! Warm regards, Kevin 

Julie M H.'s profile image
Julie M H. 

Verified by The Mortgage Firm, Inc.

a year ago

the best was that Ii could a quick response when I needed it. An example would be an updated approval letter or question. Thank you Tiffany and Oscar. 

Cynthia D A.'s profile image
Cynthia D A. 

Verified by The Mortgage Firm, Inc.

a year ago

I was kept well informed and up to date on all steps required to move through the process. Chris and Justin were professional and pleasant to work with. Thank you for providing such a pleasant and positive experience. 

Business response:

I'm thrilled to hear that you had such a positive experience, Cynthia! Keeping our clients well informed and guiding them through each step of the process is one of our top priorities at The Mortgage Firm. It was a pleasure working with you as well, and your feedback means a lot to both Justin and myself. Thank you for the wonderful review and the full 5-star rating. I'm here for you anytime you need mortgage advice or service in the future. 

Crystal Kelly O.'s profile image
Crystal Kelly O. 

Verified by The Mortgage Firm, Inc.

a year ago

Easy process and super fast! 

Business response:

Hi Crystal, I'm thrilled to hear that you found the process easy and super-fast. It was a pleasure working with you. If you ever need anything else, don't hesitate to reach out! 

Dean G.'s profile image
Dean G. 

Verified by The Mortgage Firm, Inc.

a year ago

Elizabeth was incredibly kind, attentive, informative and pleasant to work with! 

Business response:

Thank you and Shannon!! The honor was all mine! You guys were AMAZING! 

Fiona Robertson B.'s profile image
Fiona Robertson B. 

Verified by The Mortgage Firm, Inc.

a year ago

Great communication, everything was on track and on time 

Regina M H.'s profile image
Regina M H. 

Verified by The Mortgage Firm, Inc.

a year ago

When I got confused’ team member took the time to explain to where I could understand. Everyone made it so smooth and help me through the ship program. I thank everyone of the team members for what they have done for me and my granddaughter’s. All was a blessing to us! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,324 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.