The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.953,327 reviews

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James R Smith I.

a year ago

Assistance was provided every step of the way! Thank you for everything!!

Business response:

I'm so glad to hear that you had a positive experience, James! Your kind words and 5-star rating mean a lot to me. It was a pleasure assisting you throughout the process at The Mortgage Firm. Always here if you need anything more. - Tina Alexiou

Jean Porfirio Valerio S.

a year ago

Fantastic group of folks. Communication. Keeping us in target with all major steps. Friendly reminders that you were there to help. Communication. Communication. Communication. Thank you all for the family feel touch. If we are ever in the market again, you are our only choice!

Business response:

We absolutely loved working with you, Jean - congratulations on finding your new home!

Mateo Alberto Leon J.

a year ago

The communication I had with Heather was exceptional. All my questions were answered. She made the home buying process easy. I would strongly recommend her to friends and family

Steven T H.

a year ago

Good communication, smooth and timely process.

Maria M.

a year ago

Being a first time home buyer Suzanne made sure I understood everything I signed and answered all questions. She made herself available and was very supportive. I would definitely recommend her. Thanks Suzanne.

Katlain R K.

a year ago

This was the best customer service I have ever received. The team far exceeded any expectations I could have had for this process. I wish I could put into words how much I appreciate this team and how amazing they did. The letters and personal touches throughout the process are beyond anything I could have expected. Sara and Tanya felt like my best friends - I might just call them to say hi because I will miss working with them. They made this so seamless and pain free. I wish I could buy a million houses just to work with y... read more

Business response:

I'm thrilled to hear you had such a positive experience with The Mortgage Firm, Katlain. It's truly heartwarming to know that you felt highly valued and well taken care of by our team. Sara, Tanya, and I, we're all here to ensure your mortgage process is as seamless and enjoyable as possible - that's what best friends do! As for buying a million houses, it's quite an ambitious plan but we'd certainly love the challenge! Thank you so much for the fantastic review and the 5-star rating, we appreciate it greatly. Hopefully, we'... read more

Jacob R. T.

a year ago

Great communication, great follow through. Both Casey and Lori were very helpful and patient helping me through my first home purchase.

Philip M Colaiacomo I.

a year ago

Communication punctuality, and the willingness to help was a fantastic experience

Business response:

Thank you Philip for the review! Here at The Mortgage Firm we always strive to give the best service. So happy to hear you had a great experience!

Austin Jared P.

a year ago

You guys are the absolute best. Event though we had a tricky situation you took the stress out of home buying. Thank you from the heart for everything. And you are at the top of our list the second we hear anyone is buying a house. Thanks Sam and Team <3

Business response:

Hi Austin, An honor to hear that you had such a positive experience with us at The Mortgage Firm. We strive to take the stress out of the home buying experience, even in tricky situations. Your kind words truly mean a lot. If there's anything else you need in the future, don't hesitate to reach out. We're always here to help you and anyone else you know who is looking to buy a house. Thanks for your trust, Samuel Dongilli and Team.