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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Excellent communication, follow up, and everyone was friendly.
Business response:
I'm so glad to hear that you had a positive experience with us, Ian! Excellent communication and friendliness are something we try to maintain consistently. Your feedback is highly appreciated and it's great to know our efforts are hitting the mark. :)
Verified by The Mortgage Firm, Inc.
Great communication and personal care, even under tough circumstances caused by the buyer.
Business response:
I am so glad to hear that you had a positive experience, Kirk. Open and sincere communication is something I strive for in my work at The Mortgage Firm. Your acknowledgment, especially during challenging situations, means a lot. I really appreciate the 5-star rating! We're always here should you need anything in the future. Thanks again, Kirk!
Verified by The Mortgage Firm, Inc.
well commicated, well executed.
Business response:
I appreciate your kind words, Paul. I'm glad to hear that you found our communication and execution to your satisfaction. It was a pleasure working with you, and We're here if you need any further assistance from The Family Mortgage Team.
Verified by The Mortgage Firm, Inc.
Kelly was very helpful throughout the entire process and was always very responsive and answered any questions I had!
Business response:
I'm thrilled to hear that you found the process smooth and informative, Weston! Your feedback is greatly appreciated. My goal at The Mortgage Firm is always to provide the highest level of service possible. Your satisfaction and understanding of the process are my top priorities. If you ever have more questions in the future, don't hesitate to reach out. Thank you for the 5-star review! - Kelly Kendrick
Verified by The Mortgage Firm, Inc.
The extraordinary work that went into the short amount of time was very helpful to is thank you again!
Business response:
I'm so pleased to hear that you found our work helpful, Christian! It's my aim to ensure the mortgage process is as smooth as possible for my clients, and I'm delighted that we were able to achieve this for you in a short timeframe. Your kind words truly mean a lot and it was my pleasure to assist you. Thanks for choosing The Mortgage Firm and for taking the time to leave such a wonderful review.
Verified by The Mortgage Firm, Inc.
Jamie’s communication was outstanding throughout the whole process. She would answer our questions any day, any time (which I wouldn’t expect, but she went above and beyond). Jamie and her team informed us of the whole process and often sent reminders. She explained concepts we didn’t understand, in depth, so we were fully informed in choosing our loan. It’s easy to get caught up in a busy work life, forget to fill out forms, or even lose the emails, but she would always get in touch to ensure we received everything, which w... read more
Verified by The Mortgage Firm, Inc.
This mortgage team is top notch. Have purchased two homes with them and the process is so smooth. They are really looking out for their clients best interests.
Verified by The Mortgage Firm, Inc.
From the moment I decided I was ready to buy a home, I never knew how wonderful the experience could be with the right person. From the constant understanding and kindness, to the knowledge of the process, for the prompt responses to any and all questions, and for the utmost respect when it came to my own precise questioning. I am glad I was able to have such a wonderful experience because someone who cares deeply about moving people into their forever homes was able to assist me at every chance she could and through every s... read more
Verified by The Mortgage Firm, Inc.
Michael and Team kept us informed as to the process and progress of our loan application and acceptance from the start to finish. He was available for questions and guidance as needed. Very professional and very helpful. We will recommend him and The Mortgage Firm to others.
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 53,331 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.