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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,331 reviews
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Vincent D.'s profile image
Vincent D. 

Verified by The Mortgage Firm, Inc.

a year ago

The team at Family Mortgage made buying a home easy. Their communication was always great. They help move the mortgage along quickly while still explaining everything. With their portal, they make it easy to sign documents fast. Overall it was a great experience for something that is normally stressful. 

Business response:

Vincent, I'm really pleased to hear that you found the process of buying a home easy with our team. We take pride in providing excellent communication and efficient service to ensure a smooth mortgage process for our customers. I'm glad you found our portal convenient for signing documents quickly. We strive to make what can be a stressful process a great experience for our clients. Looking forward to assisting you in the future if needed, and thank you for your fantastic review!! 

Kristin Lee S.'s profile image
Kristin Lee S. 

Verified by The Mortgage Firm, Inc.

a year ago

As a first time home buyer, everything was new to us for the home buying process. Our questions were answered promptly with kindness and patience. Our experience was great and would recommend the Mortgage Firm with Jennifer Kline to any friend or family member. 

Business response:

Thank you Kristin for the review! Here at The Mortgage Firm we always strive to give the best service. So happy to hear you had a great experience! 

Emmanuel Serrano S.'s profile image
Emmanuel Serrano S. 

Verified by The Mortgage Firm, Inc.

a year ago

Great communication. Always available to answer our questions. 

Business response:

I'm thrilled to hear that you were satisfied with the level of communication and availability you experienced, Emmanuel. Your feedback means a lot to me. It was a pleasure assisting you at The Mortgage Firm and I'm here anytime you have further questions. Thank you for the full five-star rating! 

Parker Hyde Edward D.'s profile image
Parker Hyde Edward D. 

Verified by The Mortgage Firm, Inc.

a year ago

It was so easy! Jennifer and her team were very timely, organized, and made it very easy for me to sign all the forms and do what was required to buy my home! 

Business response:

Thank you Parker for the review! Here at The Mortgage Firm we always strive to give the best service. So happy to hear you had a great experience! 

Dylan George K.'s profile image
Dylan George K. 

Verified by The Mortgage Firm, Inc.

a year ago

Anthony, what can I say? You’re a stand up guy. 

Maria W.'s profile image
Maria W. 

Verified by The Mortgage Firm, Inc.

a year ago

I really appreciated the open communication and was told what would happen in the process. I never felt worried and if I did, I was always reassured. Thank you! 

Junior Serge D.'s profile image
Junior Serge D. 

Verified by The Mortgage Firm, Inc.

a year ago

Kelly is very professional. She knows her craft. She goes above and beyond to make things look easy even when things look nearly impossible. She’s a 10 at what she does. I will definitely recommend her to anyone who is doing a real estate transaction. She just helped me secure my dream home… I got her on speed dial for my next transaction which will be an investment property. 

Business response:

Thank you Junior for the kind words! We definitely jumped through some hoops! I couldn't have done it without you. Looking forward to helping purchase the investment property :) 

Donald J G.'s profile image
Donald J G. 

Verified by The Mortgage Firm, Inc.

a year ago

Joseph was very easy to deal with and very prompt 

Justin H.'s profile image
Justin H. 

Verified by The Mortgage Firm, Inc.

a year ago

Very easy process, Tim and the team were always on point whenever I had a question 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,331 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.