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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Made everything easy, kept us informed. Jamie’s the best
Verified by The Mortgage Firm, Inc.
Sean was so helpful and explained everything in detail. He always got back to me quickly to answer questions or to chat on the phone.
Business response:
I'm pleased you found my explanations helpful and timely. Ensuring clear communication and being available for questions is important to me. If you need any further assistance, feel free to reach out. Thank you for your kind words.
Verified by The Mortgage Firm, Inc.
Everyone was helpful- answering our many questions and responding in a timely fashion.
Verified by The Mortgage Firm, Inc.
If you need someone who gets things done efficiently, communicates succinctly, has experience with a wide variety of lending tools and techniques for people that aren’t just a 1040EZ Tax Return then Donny is your Lending Agent. Friendly, smart and ambitious; he helped us not only get into a better house but got our loan approved several before closing with far fewer hassles and a guaranteed low/locked interest rate. I have bought, sold and refinanced several primary residences and investment properties since my first home... read more
Business response:
I'm truly humbled by your glowing review, Mark. I'm glad to hear that you found our process efficient and hassle-free. Throughout my career, I've always aimed to provide a variety of lending solutions to cater to unique individual needs and I'm thrilled to know that you appreciated this. It was a pleasure to work with you on securing a loan that met your needs and provided you with a better housing solution. It's wonderful to know that you would be returning to us and recommending our services. Thank you for trusting in me a... read more
Verified by The Mortgage Firm, Inc.
The people are all positive, helpful and patient. They are able and willing to explain all the complicated things that come up. When our closing was moved up a week they jumped in to make it happen.
Business response:
I'm absolutely thrilled to hear that you had such a great experience with us! Your positive comments are truly appreciated. Here at The Mortgage Firm, we strive to make the home buying process as seamless and enjoyable as possible. Thanks for taking the time to leave us such a glowing review. We're here if you ever need anything in the future! - Jennifer Kline
Verified by The Mortgage Firm, Inc.
Roscoe is extremely knowledgeable, yet knows how to talk to his customers in a way they’ll be able to understand. He literally went the extra mile for me several times during this transaction, and I truly appreciate him.
Verified by The Mortgage Firm, Inc.
Extensive communication throughout the process.
Business response:
I cannot express how grateful I am for your kind review, Michael. I truly believe that communication is pivotal throughout the mortgage process and I'm delighted to know that you appreciated my efforts. At The Mortgage Firm, meeting and exceeding client expectations is our top priority. Your 5-star rating means the world to us. Thank you for your trust and support!
Verified by The Mortgage Firm, Inc.
Attentiveness, understanding, prompt replies.
Business response:
Thank you for your feedback! We're delighted to hear that you found our team attentive, understanding, and prompt in our replies. Providing excellent service and support to our clients is our top priority, and we're thrilled that we could meet your expectations. If you ever need anything else or have more questions in the future, please don't hesitate to reach out. We're here to help!
Verified by The Mortgage Firm, Inc.
Ron was one of the most professional people I have ever met, never mind in a business setting. Always professional and courteous. His attention to detail is impeccable. Highly recommend using Ron !!
Business response:
Thanks for your feedback, Scott. Congratulations on buying your new home!
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.