The Mortgage Firm, Inc.'s cover image

This profile has been claimed by the business owner or representative.

The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,542 reviews
Select a rating
Carolyn M. C.'s profile image
Carolyn M. C. 

Verified by The Mortgage Firm, Inc.

2 years ago

Sam was always pleasant and efficient. His entire team was great! My husband, John, and I are very happy! 

Business response:

I'm incredibly grateful for your kind review, Carolyn! It was my pleasure to assist you and John in securing your mortgage. At The Mortgage Firm, we aim to provide top-tier service to all our clients, and I'm overjoyed to hear that this was reflected in your experience. Your satisfaction is our team's priority. Thank you for choosing us and for taking the time to share your experience. It was truly a pleasure to work with you! 

Francis X T.'s profile image
Francis X T. 

Verified by The Mortgage Firm, Inc.

2 years ago

Communication 

Business response:

I'm absolutely thrilled to hear that your experience with The Mortgage Firm was smooth and professional, Arturo! Your kind words mean the world to me and the entire team. Knowing that our hard work and dedication have made a positive impact on your experience is truly rewarding. Your recommendation is the highest compliment we could receive. Thank you for choosing us and for your wonderful feedback. 

Christian C.'s profile image
Christian C. 

Verified by The Mortgage Firm, Inc.

2 years ago

Everything was phenomenal you guys were amazing help very nice and had my back through everything I was able to pretty much call at any point in time and get answers to my questions 1000% would recommend you guys to everybody that is looking for property or a house. Thank you so much for helping me with everything . 

Orbit Niebres R.'s profile image
Orbit Niebres R. 

Verified by The Mortgage Firm, Inc.

2 years ago

Rick was amazing. My friend Greg recommended him to me, because he helped him buy his home 6 years ago. And I’m so grateful he did. Rick was so attentive and caring. He basically held my hand through the entire process. His knowledge and experience helped make my dreams of becoming a homeowner come true. I have never done this before and had no idea what I was doing. He explained everything to me and helped me understand what I needed to do every step of the way. He was able to get me funds that helped save me a ton of money... read more

Business response:

Thanks Orbit! It was fun helping you buy your first home. After almost 20 years in the mortgage business, you learn how to educate people through the home buying process. That being said, you made things easy, so it was a total team effort. Thank you for the kind words and looking forward to helping you on future homes as the decades go by:) 

David Christopher B.'s profile image
David Christopher B. 

Verified by The Mortgage Firm, Inc.

2 years ago

Jennifer makes magic happen! 

Business response:

I am so thrilled to hear that you had a positive experience with me, David! Seeing your 5-star review truly brightens my day. Here at The Mortgage Firm, we always strive to make the mortgage process as smooth and efficient as possible. Your words, 'Jennifer makes magic happen', are incredibly touching. Please don't hesitate to contact me if you ever need assistance in the future. Thank you for taking the time to share your experience. I truly appreciate it. 

Steven W J.'s profile image
Steven W J. 

Verified by The Mortgage Firm, Inc.

2 years ago

AWESOME EXPERIENCE!! 

James A.'s profile image
James A. 

Verified by The Mortgage Firm, Inc.

2 years ago

We closed on our sold house and the one we bought within a couple of hours. The entire process went smooth as butter. 

Jada N E.'s profile image
Jada N E. 

Verified by The Mortgage Firm, Inc.

2 years ago

Everyone was kind, and very helpful. I had. An overall great experience 

Business response:

Thanks for your feedback, Jada. We loved working with you and your sister! 

Gunnar G.'s profile image
Gunnar G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Sarah and Mike answered the phone every time I called and responded back to me late at night. They are the best people to work with and explain everything perfect so you don’t have any questions at the end! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.