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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,542 reviews
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Gabriel B.'s profile image
Gabriel B. 

Verified by The Mortgage Firm, Inc.

2 years ago

Great advice and easy to work with 

Brandon Jacob L.'s profile image
Brandon Jacob L. 

Verified by The Mortgage Firm, Inc.

2 years ago

The entire process was seamless and communication was consistent. Each step from beginning to end was easy to understand and we were able to ask questions whenever we needed. 

Business response:

I'm thrilled to hear that you found the entire process to be seamless, Brandon! It's my goal to ensure that everything is easy to understand and that you feel comfortable asking questions at any stage. Consistent communication is key for us at The Mortgage Firm, so I'm glad to hear it was beneficial for you as well. Thank you for taking the time to leave such a glowing review and for giving me a perfect rating. I really appreciate it. If you ever need further assistance or have more questions, don't hesitate to reach out. 

Yudith Castaneda S.'s profile image
Yudith Castaneda S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Oscar and his team answered the phone every single time we had a question. The whole team was very professional, transparent, and incredible responsive. They took the time to understand our needs and offered the right product for us. I highly recommend The Mortgage Team and Oscar Diaz to anyone looking for trustworthy and efficient lending partner. -Yudith & Alberto Samaniego 

Noreen K S.'s profile image
Noreen K S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Great communication! 

Daniel D. G.'s profile image
Daniel D. G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Jim was always quick to answer every question we had and was thorough with his response! And he was very good about guiding us through the homebuyer process. Couldn’t be more pleased with the work that was done. 

Business response:

Daniel and Carol. Thank you again for your kind words and allowing my team of Lori, Julie and I to assist you with the purchase of your home. If any questions arise feel free to contact us. If you have not filed for Homestead Exemption; this is a good time to complete it. If any of your family, friends or acquaintances consider refinancing or purchasing a home my team of Julie, Lori and i would appreciate your referral. Jim 

Robert S C.'s profile image
Robert S C. 

Verified by The Mortgage Firm, Inc.

2 years ago

We really appreciated the communication and efforts put in towards making sure we had everything we needed for a clean closing. 

Business response:

We always strive to provide a smooth and efficient experience for our clients. Thank you for the wonderful review, Robert! 

William Tyler W.'s profile image
William Tyler W. 

Verified by The Mortgage Firm, Inc.

2 years ago

Sam and the team at The Mortgage Firm made our home buying process painless and I would not hesitate to recommend them or use them again in the future! 

Business response:

I'm thrilled to hear that your experience with The Mortgage Firm was a positive one, William. We aim to make the home buying process as simple and stress-free as possible, so I'm glad we were able to achieve this for you. Your recommendation means the world to us, and we look forward to the possibility of working with you again in the future! Thank you for your kind words and perfect rating. 

Francis B G.'s profile image
Francis B G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Our/My circumstances were special and Mike got right on board with me as if he'd worked with many like situations many times. That may or may not be true but he was a real ally. Additionally, Mike's time were aces ... all of them! 

Emily B.'s profile image
Emily B. 

Verified by The Mortgage Firm, Inc.

2 years ago

Lori and her team were always so quick and kind to answer any questions we had. They definitely made this process a breeze. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.