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The Mustang Creek Estates of Flower Mound
- Assisted Living Facilities
- Flower Mound, TX
About this business
Location details
2500 College Pkwy, Flower Mound, TX, 75028, United States
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Experience in block A has been stellar. Block B has been met with some difficulty in making sure bed sores didn't worsen and linens/diapers were regularly changed. Staff has been kind and engaged. Very helpful.
Business response:
Thank you for sharing your experience! The kind words about our team members mean so much to us and we are happy to hear how helpful they are. We truly appreciate the feedback and we can assure you we take it seriously. Thank you again for sharing your review, please let us know if there is anything we can do for you!
I was helping my mother-n-law find the facility for my husbands' father. I don't have day to say knowledge but I do know that the food is good and the staff is kind.
Business response:
We truly appreciate the kind words about our team and our good! We are glad that Mustang Creek was a good fit for your loved one. If there is anything else we can do for you or your loved one, please let us know. Thank you for sharing your experience.
The whole team here cares deeply for the residents. I truly appreciate all that they do for our mom. They have options for care that fit our needs and were able to transition from assisted living to more involved memory care.
Business response:
Keith - thank you for your thoughtful review. Providing compassionate, high-quality care is what Mustang Creek takes pride in and it means so much that we have been able to provide that to your loved one. We are glad that the transition was made easy, if there is anything else we can do for you or your loved one, please let us know. Thank you for trusting us and we are honored to be apart of your mom's journey!
A smaller community so feels more comfortable and attentive to each individuals needs. Very clean. Super friendly staff that really go above and beyond!
Business response:
We appreciate you sharing your kind words about our campus! We are so proud of our community of homes, that allows our residents to receive individualized care! We're absolutely thrilled to hear that our staff goes above and beyond! Thank you for sharing your experience, if there is anything else we can do for you, please let us know!
Overall, a 5. Staff, most have been friendly. No name tags though. I like to know names. Food, not outstanding, but most of what I've seen, and tasted on occasion, was ok by me. My husband though complains about it, as other residents sometimes do. A.lot of food goes to waste. Activities are plentiful, and look interesting to me although my husband refuses to participate. Quality of care .. could be improved. Some carers have little experience and few have any experience or understanding about dementia. Admin.staff, helpful ... read more
Choosing an assisted living or memory care community for a loved one is not easy. The first choice we made turned out to be a poor one. In every respect MCE stood out as the superior care facility. The facility itself is new, modern and clean. The room size is quite adequate and each room has individual heating and air conditioning units that are pretty quiet. The staff and management at MCE are responsive to individual needs and preferences and are very caring and attentive. The transition from living at home to moving into... read more
I got to visit this morning and it was wonderful. The residents were around the breakfast table enjoying a hot meal on a cool wet spring morning. It was like home, a family. The care givers were attentive and taking such great care to make sure everyone had what they wanted and were content. I had prepared myself for what I might see when going into a secured memory care but for no reason. It was wonderful and the goodness continued as I walked through the house. I'm so pleased!
Business response:
Guy - we are so happy to hear how wonderful your experience was while visiting our Flower Mound campus! It is heartwarming to hear how much our residents were enjoying their meal and how attentive our caregivers were to each and every resident! We are proud of our home-like model and we appreciate your kind words about our campus. Thank you for sharing your experience!
My parents are residents at Mustang Creek in Flower Mound. The facility is new and beautifully decorated. The staff is very supportive and accommodating. They are knowledgeable about the changing needs of aging residents in assisted living and memory care.
Business response:
Kimberly - we appreciate the kind words about our staff! It is wonderful to hear how supportive they are to your parents. We are delighted to hear that you and your parents are enjoying your experience at our Flower Mound campus! If there is anything else we can do for you or your parents, please let us know!
Staff: So incredibly warm and thoughtful, dedicated. They see each resident as an individual and they have both the desire AND ability (time) to accommodate them individually. They go above and beyond expectations. The low ratio of residents to staff allows the staff to provide personalized care and my mom continues to rave about them after 2+ months. (She was resistant to going and we weren't sure how she would do.... The staff have won her heart!). I am very involved with mom there, and the staff welcome my involvement wit... read more
Business response:
Ann - thank you so much for sharing your kind words about our Flower Mound campus and staff! We are thrilled to hear our staff has gone above and beyond to provide such high-quality care to your mom. We are proud of our individual home-like model, that truly allows our staff to get to know each and every resident. We are happy to hear that our campus has been such a good fit for your mom and has allowed plenty of room for her to feel comfortable. We are honored to have the opportunity to have you and your mom apart of the Mu... read more
Frequently asked questions about The Mustang Creek Estates of Flower Mound
How is The Mustang Creek Estates of Flower Mound rated?
The Mustang Creek Estates of Flower Mound has a 4.1 star rating with 28 reviews.
When is The Mustang Creek Estates of Flower Mound open?
The Mustang Creek Estates of Flower Mound is open now. It is open 24/7.