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The Mustang Creek Estates of Flower Mound
- Assisted Living Facilities
- Flower Mound, TX
About this business
Location details
2500 College Pkwy, Flower Mound, TX, 75028, United States
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Everyone outside of and in my mom's house is incredibly helpful and nice. They helped me with what to say to Mom in difficult times. I'm able to text the house manager at anytime. One resident only like PB&J, they always make an effort to be avail to try other things but keeps his food near by. They always try to get Mom involved in activities even when she is not in the mood without undue pressure. I've heard some horror stories about facilities in the same bracket charging more for less with double occupancy and nickel and... read more
Business response:
Thank you for your review. We're grateful your mom receives such caring support and you appreciate our inclusive pricing approach. It means so much to us that all of our staff have been incredibly helpful and nice during this journey. We take great pride in our individualized care approach, like ensuring residents with specific preferences such as PB&J have their preferred foods nearby while still encouraging them to try new things. Our commitment to engaging residents in activities without applying undue pressure, reflects ... read more
The staff is helpful, it's very clean, I like the fact that the kitchen is open so you can see what they're making
Business response:
Thank you for your thoughtful review! We’re so glad to hear you’ve had a positive experience with our helpful staff and that you’ve noticed the cleanliness of our community—those are both very important to us. We’re especially happy you enjoy our open kitchen concept. This allows us to create a welcoming, engaging dining experience, it’s wonderful to know that stood out to you. Thanks again for sharing your feedback!
I have enjoyed living at Mustang Creek. The staff is kind and the food is wonderful. I have been here since the community opened. The activities are fun and engaging, they offer something for everyone.
Business response:
Jimmie - thank you so much for sharing your experience! It means so much to us that you’ve chosen to call Mustang Creek home since we first opened. Your continued trust and support are truly the greatest compliments we could receive. We’re delighted to hear that you enjoy the food, find our team kind, and appreciate the variety of activities offered. Thank you for being such an important part of our community — we’re so grateful to have you with us!
I have never been to a long term care community that has shown such enthusiasm and joy in caring for their residents. The campus is beautiful in appearance and the staff is always friendly and eager to help.
Business response:
Joey - thank you so much for your incredibly kind words! It truly means the world to us to hear that our enthusiasm and joy in caring for our residents stood out to you. Our team is deeply committed to creating a warm, uplifting environment where residents feel valued, supported, and at home. We’re also delighted that you enjoyed the beauty of our campus and experienced the friendliness and helpfulness of our staff. Thank you again for taking the time to share your experience
The staff is always helpful and good-natured, and they do a wonderful job keeping residents engaged. There are plenty of activities and outings that my mom really enjoys, along with enrichment like live music, therapy animals, and art. Her biggest complaint is that she’s not crazy about the food—but she can be a bit picky! She has a small fridge in her room that I keep stocked with her favorite drinks and snacks. Her studio is a nice size and comfortably fits her bed, dresser, TV, and stand. It's a really nice place and if y... read more
Business response:
Kim - we are overjoyed to hear your mom enjoys our activities and staff! It's wonderful to know that she's actively participating in the various activities and outings we offer, and that she's finding joy in our enrichment programs. Our team works hard to keep residents engaged and we're thrilled that your mom is benefiting from these efforts. We take pride in our three home-cooked meals a day, made with fresh ingredients, but we understand food preferences vary and appreciate your feedback. Thank you for acknowledging our s... read more
I was helping my mother-n-law find the facility for my husbands' father. I don't have day to say knowledge but I do know that the food is good and the staff is kind.
Business response:
We truly appreciate the kind words about our team and our good! We are glad that Mustang Creek was a good fit for your loved one. If there is anything else we can do for you or your loved one, please let us know. Thank you for sharing your experience.
The whole team here cares deeply for the residents. I truly appreciate all that they do for our mom. They have options for care that fit our needs and were able to transition from assisted living to more involved memory care.
Business response:
Keith - thank you for your thoughtful review. Providing compassionate, high-quality care is what Mustang Creek takes pride in and it means so much that we have been able to provide that to your loved one. We are glad that the transition was made easy, if there is anything else we can do for you or your loved one, please let us know. Thank you for trusting us and we are honored to be apart of your mom's journey!
A smaller community so feels more comfortable and attentive to each individuals needs. Very clean. Super friendly staff that really go above and beyond!
Business response:
We appreciate you sharing your kind words about our campus! We are so proud of our community of homes, that allows our residents to receive individualized care! We're absolutely thrilled to hear that our staff goes above and beyond! Thank you for sharing your experience, if there is anything else we can do for you, please let us know!
Overall, a 5. Staff, most have been friendly. No name tags though. I like to know names. Food, not outstanding, but most of what I've seen, and tasted on occasion, was ok by me. My husband though complains about it, as other residents sometimes do. A.lot of food goes to waste. Activities are plentiful, and look interesting to me although my husband refuses to participate. Quality of care .. could be improved. Some carers have little experience and few have any experience or understanding about dementia. Admin.staff, helpful ... read more
Business response:
We appreciate you sharing your experience with us! We try to cater to all of our residents by offering a variety of meals, with our weekly menu and fresh groceries delivered weekly. Mustang Creek is proud to offer flexibility with our residents. If they choose that they do not want what is on the menu for that day, we will happily make them another meal that they would enjoy more! Thank you for sharing your feedback, if there is anything else we can do for you, please let us know! Thank you.
Frequently asked questions about The Mustang Creek Estates of Flower Mound
How is The Mustang Creek Estates of Flower Mound rated?
The Mustang Creek Estates of Flower Mound has a 4.2 star rating with 39 reviews.
When is The Mustang Creek Estates of Flower Mound open?
The Mustang Creek Estates of Flower Mound is open now. It is open 24/7.