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The Oaks at Flower Mound
- Assisted Living Facilities
- Flower Mound, TX
About this business
Location details
3281 Long Prairie Rd, Flower Mound, TX, 75022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We rank The Oaks 5 out of 5 stars. High level of professionalism and friendliness throughout ALL teams. We feel very blessed to have my mom in such a well managed community. The Oaks is an extremely positive, uplifting, energetic environment. Dining, activities, medical care, housekeeping are all top notch! If anyone has to go on wait list, they should do so and be patient knowing that once an apartment becomes available it is absolutely worth the wait!
5 for all. The Oaks is really exceptional. Very professional and caring. My mother is very happy and the staff is great about both working with her and keeping me informed. The facility is always clean and in great shape.
They are super nice and friendly. Very personal like a family member relationship. And I gave the pricing a low but all care facilities are expensive
During the time my Mom was a resident, the care team was very attentive. In her last days she moved to the memory care unit and the care was not as attentive because they expected the hospice nurse to do most of the care. The administration was not great. Hard to reach, non-responsive and you had to stay after them for very simple request.
Medication is a serious issue for an elderly person. So if you need that care the no do not pick the oaks. If you don't need medication distribution then it's a nice place. We needed an a place that had an opening and close to our home.
I like that they had therapy on-site. Smaller community was also a selling point. Their marketing person [name removed]was also top notch and was quite instrumental in convincing me this would be a good spot for my Mom. She has since left.
I just started employment as a medical technician with The Oaks, and I'm so excited. I came in last week, and the 1st person I met was [name removed], the business office manager and acting ED. She's great! She was kind and professional.. The day of our onboarding, [name removed] was extremely eager to help in setting up our credentials and getting us ready for training. When she took us on the tour, we noticed her greeting almost every resident by name in both memory care and assisted living....that was really impressive co... read more
Business response:
Hi Laura, Thank you for taking the time out of your day to review The Oaks at Flower Mound. We are thrilled to hear about your positive experience with our staff. We hope you have a great day!
We had a bad experience, with the medication management, and there was lack of following-up. That was the number one thing that we needed. My loved one liked the people, food, and was happy with everything else. We were happy with the doctor, and the PT was excellent. Some of the staff was really friendly, and others were not as pleasant. Overall, It was a beautiful, and nice facility.
Business response:
Hello customer, We appreciate your positive feedback about your experience at The Oaks at Flower Mound. We take pride in serving our residents and their families, and if you have any further questions, please let us know.
When I took a tour of The Oaks, Monique was very welcoming and helpful! She made me feel as if she had all day to answer my questions. It is a beautiful, well kept facility. I called my brother and told him that I had found the perfect place for our parents! They moved in a few weeks later and we could not be happier. My parents are served three delicious meals everyday. The facility is clean and there are lots of activities for them to participate in. However, the most valuable part is the staff! They ALL know my parents by... read more
Frequently asked questions about The Oaks at Flower Mound
How is The Oaks at Flower Mound rated?
The Oaks at Flower Mound has a 4.4 star rating with 93 reviews.
When is The Oaks at Flower Mound open?
The Oaks at Flower Mound is open now. It will close tomorrow at 12:00 a.m.