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The Parker
- Other
- Plano, TX
About this business
Location details
4701 Charles Place, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Two weeks without air conditioning in Texas is a bit extreme. No calls or attempts to repair. They say they fix problems with 48 hours. I am not finding that to be the case. .
Verified Renter I would strongly encourage no one I repeat no one to live here
Verified Renter Do not move here!
Verified Renter We have lived here for 4 years now. It was ok, place was worth the price until they changed management and became "upscale townhomes apartments" and we were forced to move to an updated apartment and everything has been a nightmare! Management does not care and maintenance is the worst! They are just now an overpriced complex with terrible service.
Trash The community is offering move-in incentives but has yet to deal with the significant trash issues they’ve had for over the last 6 weeks. I’ve been here for over a year and they haven’t had issues like this before. They tried to find a solution other than the compactor that they had....so far just trash on top of trash on top of trash! If you like trash please come join us!
Business response:
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. The compactor has been repaired and returned to the community. We'd like the opportunity to discuss any concerns you have. Please reach out to us at (972) 398-8448 at your earliest convenience to discuss how we can turn your experience into a positive one.
BEWARE This apartment complex can’t get their crap together. They installed a brand new ac system in our apartment because they very well knew the old one was disgusting and not the right size. They also new the maintenance manager ruined the coils. And couldn’t deny it. ANYWAY the new unit stopped working yesterday. I wish I could say it is a surprise but it’s not. They ruin everything they touch. The maintenance man said he fixed it. But it stopped working again today. I submitted a work order this morning at 8am and we ha... read more
Business response:
Hello, we are disappointed to hear that you are continuing to not have a positive experience with us. We have worked diligently to resolve any issues communicated to turn your experience around. Whenever there is a maintenance emergency after or before office hours, please call our office number, (972) 398-8448, and leave a message for emergency maintenance. Our maintenance team are not notified when service requests are submitted online and when you have a urgent request, please call. We addressed the carpet padding aft... read more
Horrific This place is the worst! The amenities are antiquated, the pool is green most of the summer and the landscape is worthy of dog poop only! This is NOT luxury by any means. To make matters worst the staff could care less and they are not thorough. Who gave this place anything higher than a 2 is lying! Do NOT move here!
Business response:
Hi there, I would like to get some more details about your experience with us. Currently, there are several enhancement projects underway including landscaping and pool renovations. We hope you are willing to give us another chance. Please reach out to us at (972) 398-8448 so we can work towards a resolution.
DISAPPOINTMENT WITH THE PARKER'S I have lived here a year with my family and I can truly say this has been the worst renting experience for us. You are not paying for an upscale town home . We do not have wood floors, we have laminated floors. We have painted kitchen cabinets, painted tubs, our a/c breaks down every other week as a result of ants. The Parker's put a lot of money into the exterior but please pay close attention to details when you are viewing the apartments. When the fire department came to perform yearly ins... read more
Business response:
Thank you for taking the time to provide your feedback. We are very sorry you have experienced difficulties during your residency at The Parker, as providing superior customer service is very important to us. When there are any issues or concerns that arise, please give our office a call for the team to address accordingly. We appreciate you as a resident and hope that living at The Parker is a positive experience moving forward.
Read and research. Dont move here. If I could give no stars I would. I visited this place twice and was met with subpar customer service. Not somewhere I would want to lay my hat on a daily basis and a true testament to how atrocious their managerial skills are. I will definitely let all of my friends and family know to stay clear. The first time the office was empty and yet the agent insisted they had an appointment. We understood and offered to wait. I provided my phone number, they never called. So I tried to give the ben... read more
Business response:
Hi, it's upsetting to hear that your experience was anything but stellar. We'd like the opportunity to turn your experience around. Please reach out to us at (972) 398-8448 at your earliest convenience to discuss how we can turn this experience into a positive one.
Frequently asked questions about The Parker
How is The Parker rated?
The Parker has a 3.4 star rating with 268 reviews.
When is The Parker open?
The Parker is closed now. It will open at 9:00 a.m.