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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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We had a great time!! I actually won a jackpot! I was a little chilly and wanted a cup of hot chocolate! I went to Capitol to order one. A lady came out of the door to the right and I asked her if they were open… After I saw the sign to the left of the register with the hours of operation clearly stating that they were still open… She RUDELY told me no I am not. I am closed but you can go to the back and maybe they are open as she continued to walk past me and go back through that door! That is the first time someone has... read more
Business response:
Thank you for sharing this with us, and congratulations on your jackpot win! We are truly sorry for the experience you had — that type of interaction is unacceptable and not the level of service we strive to provide. Your feedback has been noted and will be addressed with the appropriate team. We appreciate you bringing this to our attention and hope your next visit is nothing short of amazing.
Loved my day gambling on slots and roulette!!! Definitely will be back again!
Business response:
We are delighted to hear you loved gambling on slots and roulette! We look forward to welcoming you back soon.
Y’all did great
Business response:
Thanks for the positive feedback! We're grateful you had a great experience with us.
Fantastic atmosphere
Business response:
Thank you for your review. We're thrilled you enjoyed our fantastic atmosphere at The Queen Baton Rouge.
Y’all did great I love that place
Business response:
We sincerely value your support! Thrilled you love The Queen Baton Rouge and had a great experience.
Great! The music took you back to a different time. The atmosphere had so many smiling and talking too each other. I enjoyed myself and in actual had not plan to come in because I did not qualify for a gift this time. Still I’m glad I came. The slots kept me playing without thankfully breaking my bank. Also, the young workers were so kind, respectful and accommodating. The casino is well maintained and I personally enjoy having option of new and older slots. Also the parking lot lighting, security and police presence put m... read more
Business response:
Thank you so much for sharing this wonderful review! We’re thrilled to hear that the music, atmosphere, and overall vibe made your visit so enjoyable — it’s great to know the night brought back good memories and good fun. We’re especially happy to hear our team made a positive impression and that you felt comfortable and welcomed throughout your visit. From the gaming options to the security presence, we’re glad everything came together to create an evening you loved. Thank you again for choosing to spend your time with us, ... read more
The slot machine are fun, but it seems like you have to play big to win. I did win last night, but I play a ton of money before I did.
Business response:
Thanks for sharing your experience with us! We’re glad to hear you enjoyed the slots and had a win, though we understand it can feel like a lot of play before the luck hits. We appreciate your feedback and hope your next visit brings even more fun and great wins!
It was my first time entering the new site. I was impressed.
Business response:
We are utterly delighted to hear you were impressed with your first visit to our new site!
Very nice and professional
Business response:
Thank you for your wonderful feedback. We appreciate you recognizing our professional service and look forward to serving you again.
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,400 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.