This profile has been claimed by the business owner or representative.
The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
A new entertainment destination has arrived in Louisiana! The Queen Baton Rouge offers a royal experience to each of our guests, putting you in the center of everything we do. From delicious dining and incredible entertainment to the excitement of the gaming floor and DraftKings Sportsbook, every visit is one that you'll never forget! Visit us today!
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
Get directions
The climate was good! I was in the smoking area & the waitress never came around. Eventually, I walk to the bar. Late night is not good!
Business response:
We apologize for the lack of service you experienced during your visit. We will address this issue with our staff to ensure it does not happen again. Thank you for bringing this to our attention.
I had a great time. The establishment is very nice and the representatives at the Membership kiosk are very professional, knowledgeable & have outstanding customer service. The only downside is that you can’t find a cocktail server (while playing )for a drink, and when you order from the bar they are very rude.
Business response:
We apologize for the inconvenience you experienced with our bar service. We will address this issue with our staff to ensure better customer service in the future. We will pass on your kind words about our Players Club desk to that team. Thank you for your feedback and your 5-star rating!
The customer service is very good at both stores I tell my friends co worker and family to go to queens
Business response:
We're thrilled to hear that you had a great experience, Nisha! Thank you for recommending us to your friends, co-workers, and family. We appreciate your support!
Every thing was good went to the bar for a drink and it take 2 minutes it was good customer service.
Business response:
We're glad to hear you had a great experience at The Queen Baton Rouge, Barry! Thank you for your positive feedback.
I like going to The Queen and my name was even called to spin the wheel. I’m glad they are putting in new machines to replace some of the older outdated ones. The only thing I don’t particularly like is when there is a promotion going on a lot of people just sit and hold machines without playing. It would also be nice to know how much the contestants get when they win in a promotion.
Business response:
Thank you for your feedback, Anna. We appreciate your support and are glad you enjoy visiting The Queen. We will take your suggestions into consideration regarding machine availability during promotions and providing more information on winnings. Thanks for the awesome 5-star review and we hope to see you soon!
Everything worked out without any incidents. The person who handed out the money was very professional and courteous
Business response:
We are thrilled to hear about your positive experience with us, Sharon! Thank you for your kind words and we look forward to serving you again in the future.
Was great the worker was nice very clean area where I was playing love the Queen casino 🎰
Business response:
Thank you for this 5-star review, Patricia! We appreciate it and look forward to welcoming you back soon!
Very nice. New place and safa
Business response:
Thanks so much for letting us know what you think, Delfina! We appreciate it and hope to see you again soon!
Great slot attendants and atmosphere. Really appreciate Rhonda's attitude and attention to detail.
Business response:
Thank you so much for this great feedback, Benjamin! We have shared your review with the slot team!
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.5 star rating with 3,429 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.