The Rehabilitation Institute of St. Louis

Helana M. 

on Yelp

9 years ago

The doctor and therapist were great but as far as the nursing staff like the CNA were awful!!! They look like they hated there job and pick and chose patient who they want to attend to mostly .My dad hardly got a shower, his face wash in the morning etc.. My mom was there witnessing all this she was just fed up with always calling them and asking them to attend to my dad who was there after his mini stroke n was diebatic so he urine alot. My mom was there visiting every morning n found plenty of time where he was soak in hi... read more

Jeaneta T. 

on Yelp

9 years ago

Caseworker Kathleen Beam and Director Deborah Wilkes offer poor work ethics. My mother was in the rehab there for approx 2 weeks and not once during those two weeks was I told that the family would be responsible for transporting a love one home who is bed written due to paralysis.My mom in St Louis, and I am located in Mobile AL. I called Ms Beam on Friday March 31, 2017 to tell her that we had found a home that is accessible for my mother. I was then told that family was financially responsible 5 days prior to her leaving ... read more

Jeaneta T. 

on Yelp

9 years ago

Caseworker Kathleen Beam and Director Deborah Wilkes offer poor work ethics. My mother was in the rehab there for approx 2 weeks and not once during those two weeks was I told that the family would be responsible for transporting a love one home who is bed written due to paralysis.My mom in St Louis, and I am located in Mobile AL. I called Ms Beam on Friday March 31, 2017 to tell her that we had found a home that is accessible for my mother. I was then told that family was financially responsible 5 days prior to her leaving ... read more

Sandra C. 

on Yelp

9 years ago

Outpatient scheduling is a nightmare. Appointments that were provided were not consistent with what was confirmed via phone. Appointments were changed without prior approval. This created issues as transportation arrangements were made to accommodate the confirmed appointments. The patient is post stroke and does not drive. While therapies may be good, I would not recommend this facility based on scheduling. Do they need more staff? 

Sandra C. 

on Yelp

9 years ago

Outpatient scheduling is a nightmare. Appointments that were provided were not consistent with what was confirmed via phone. Appointments were changed without prior approval. This created issues as transportation arrangements were made to accommodate the confirmed appointments. The patient is post stroke and does not drive. While therapies may be good, I would not recommend this facility based on scheduling. Do they need more staff? 

Deborah D. 

on Yelp

10 years ago

The rehabilitative institute of STL is a for profit organization. If you have no ability to pay or continue to pay due to extent of insurance coverage. They find the easiest solution for them. Which in the case of my daughter, she was sent home to an abusive spouse who ultimately contributed to her death. Upon admission she was treated in a rough manner that made me question if the staff had read her record and was aware of the extent of her injuries. Additionally, when it was time to change her trach tube to a smaller siz... read more

Deborah D. 

on Yelp

10 years ago

The rehabilitative institute of STL is a for profit organization. If you have no ability to pay or continue to pay due to extent of insurance coverage. They find the easiest solution for them. Which in the case of my daughter, she was sent home to an abusive spouse who ultimately contributed to her death. Upon admission she was treated in a rough manner that made me question if the staff had read her record and was aware of the extent of her injuries. Additionally, when it was time to change her trach tube to a smaller siz... read more

Sonya S. 

on Yelp

11 years ago

I wasn't all that impressed with this facility. They let my mom get dehydrated and she had to go back to the ICU at Barnes. I really don't think that they are that attentive. either 

Sonya S. 

on Yelp

11 years ago

I wasn't all that impressed with this facility. They let my mom get dehydrated and she had to go back to the ICU at Barnes. I really don't think that they are that attentive. either