This profile has been claimed by the business owner or representative.
Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Brookside. Our vibrant, intimate Independent Living, Assisted Living and Memory Care community, located in beautiful Avon, puts a premium on service and hospitality whi... read more
117 Simsbury Rd, Avon, CT, 06001, United States
Get directionsI love the staff, my Aunt is so happy there and we all are pleased with the support and communication. I would highly recommend.
Business response:
Thank you for the recommendation! We're thrilled that your aunt is happy and feels supported at The Residence at Brookside.
The Residence at Brookside is a lovely facility, and the employees were all very nice. However, they were clearly understaffed and had a lot of turnover, which does not inspire a lot of faith. Additionally, I don't think the care was all that great - my brother's meds were messed up a couple of times, and communication was not good - among staff, between staff and my brother's medical team, and between staff and our family. I was honestly pretty disappointed in the quality of care for the price.
I think the building is very nice and very clean. I think the meals are great. The activities are a lot of fun and the care service is also a number five but I do wish that the staff would be a little more friendly because that would make a big difference in a community of this size.
I really like living here at Brookside. I think the people that work here are very very friendly. I have a lot of fun at my meal times with my friends and I appreciate everything everybody does. that works here. I think the community is beautiful, but it definitely needs new carpet.
I really enjoy living at Brookside. I am very very happy here. I was born in Yugoslavia and I have made a lot of friends here. I love the food and the dining experience every day I will give Brookside number fives on everything and I love my two bedroom apartment.
I wish there was a place that we could put our walkers when we are in the dining area. It seems like they’re all over the place and it would be nice to have a designated area for them. I am very happy with the dining service and the food.
Overall I enjoy living at Brookside because it’s my money my kids are spending it I don’t know how much they’re spending so I can’t help you with the finance part ha ha. I would like to see more guest speakers, and more outings because I really enjoy that part.
I am very happy with the care here at Brookside. I do feel like I wish the meals were better flavorful. I enjoy the staff, and I think the community is very beautiful, especially decorated for the holidays. I also wish there was more activities and things to do.
I like living at Brookside I think it is clean. I think that the meals are OK there should be more activities and I also think the staff is friendly enough and it is nice to see all of the Christmas decorations and the staff participating.
The Residence at Brookside has a 4.7 star rating with 79 reviews.
The Residence at Brookside is open now. It is open 24/7.