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The Residence at Great Woods
- Assisted Living Facilities
- Norton, MA
About this business
Location details
190 Mansfield Ave, Norton, MA, 02766, United States
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Very friendly and respectful to all. Food great and the activities are great day fun. I would recommend to others.
Business response:
Thank you for sharing your wonderful feedback about our friendly team, great food, and fun activities. We appreciate your recommendation!
The staff at the Residence at Great Woods is caring, professional, exceptional and committed to caring for the residents. The facility is also top notch, from the activities offered to the meal selection offered everyday. We were blessed to have our mother cared for by this outstanding staff. We highly recommend the Residence at Great Woods.
Business response:
We are delighted to hear about your mother's exceptional care experience. Thank you for recognizing our caring, professional team and top notch community.
Just like "Cheers " , every one knows your name. Location - in same town .Friendliness of all employees even 4 months later. Open , attractive areas on main floor. Bright , ample studio "with a view" .
Business response:
We are utterly delighted to hear about your positive experience at The Residence at Great Woods. Thank you for sharing your feedback!
Very clean. Lots of great activities. Great about checking in if they don't see my Mom for a bit, both with her and with me. Suggested a pharmacy program that has been a lifesaver. Great that she can see a nurse, her PCP, the dentist, podiatrist, and hairdresser without leaving the building.
Business response:
Thank you for sharing your positive experience at The Residence at Great Woods. We're glad to hear about the great activities and services provided..
The staff is great. My mom says they are very helpful to her. They always check in on her. The admin takes the time to introduce you to the head staff when you initially are accepted as a resident and makes you feel comfortable with the whole process. I would highly recommend this assisted living place to anyone. I feel very confident my mom is taken well care of.
Business response:
Thank you immensely for sharing your positive experience at The Residence at Great Woods. We genuinely admire the care and attention our team provides to your mom.
We needed more orientation as to how things actually worked, especially after my mother in law got sick with the flu and was showing some confusion. Care was not provided by the residence staff, but had to be coordinated with a local VNA. We had no idea. Then we needed help getting her to take her meds, but didnt realize we had to set all up. One med had to be crushed which the staff weren't allowed to do and my mother in law didnt have the hand strength, so we had to take care of that as well. My mother in law has time blin... read more
Business response:
Thank you for saying such nice things about our community, it is unfortunate that our license does not allow us to provide medical care and we are very sorry if that was not made clear to your move in process. We are always looking for ways to improve our service and getting feedback like this is invaluable.
When faced with finding an assisted living community for my mom with very short notice, A Place for Mom considered our needs and provided referrals to appropriate communities. Knowing that they had previously vetted these communities, gave us significant peace of mind. As soon as I toured The Residence at Great Woods and met the staff, I knew that my mother would be safe and happy here! It was a bit of a scramble for us since she needed to move in directly from rehab and her rehab insurance benefits expired before we expecte... read more
Business response:
We are absolutely thrilled to hear that your mother is safe and happy at The Residence at Great Woods! Thank you for sharing your experience.
We're very happy with the community but it is expensive. I am familiar with other facilities in RI which are less expensive and provide more services as part of the rent. I am aware of the differences between what is allowed in RI and what is allowed in MA.
Business response:
Thank you for your honest feedback and for sharing your thoughts. We’re glad to hear you and your loved one are happy with the community. Your input is valuable to us, and we’re always here to address any questions or concerns you may have. Thank you for trusting us with your loved one’s care!
If the facility's doctor is chosen for resident's primary care, be prepared to bring urinalysis (done at the facility) to a lab to be processed. I did not realize they have no courrier to do that. We have had a couple issues of our parents missing hair or podiatry appointments there in the facility because no one called to remind them or went to their room to get them. (Both parents have significant memory loss). Cable TV service leaves A LOT to be improved on. We bought 2 new TVs, when told that perhaps the issue was their ... read more
Frequently asked questions about The Residence at Great Woods
How is The Residence at Great Woods rated?
The Residence at Great Woods has a 4.6 star rating with 112 reviews.
When is The Residence at Great Woods open?
The Residence at Great Woods is open now. It is open 24/7.