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The Residence at Great Woods
- Assisted Living Facilities
- Norton, MA
About this business
Imagine finally having the time to do the things that make you happy: catching up on the best-seller list, getting out to the theater, learning a new language or just relaxing with friends. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Great Woods, a vibrant community offering Assisted Living in the heart of Norton, MA. Enjoy a wealth of amenities along with the impeccable service and hospitality that are the hallmarks ... read more
Location details
190 Mansfield Ave, Norton, MA, 02766, United States
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What has made The Residences at Great Woods such a great experience so far is the large spacious single rooms and the amazing staff that goes above and beyond on a daily basis. We would 100000 % recommend this community to other families based on the experience we have had so far.
Business response:
Thank you for the review!
I'm understanding the following: Our loved one and family have had a good experience with The Residence at Great Woods. The staff are kind and caring towards the residents. Everyone is friendly. The dining room and food service needs some assistance for improvements for the residents. Overall, we would recommend you check out the community to see if it would be a good fit for your loved one.
Business response:
Thank you for the review!
[name removed] is a special key executive of Great Woods and you can easily appreicate her expertise in this field. She made my parents feel 100% comfortable, answered every question, as well as adding important key information which was not asked but related and extremely valuable. The facility was clean, impressive, and cost effective. [name removed] answer all follow up questions and provided service to us above and beyond. You should be extremely proud of your staff and the service you provide your customers. Keep up the... read more
Business response:
Thank you for the five-star review, Christopher! It is wonderful to hear about the experience and interactions you've had at Great Woods.
Wonderful. Caring. Warm. Food was fair but all else was great. Excellent! Great care. They have a great kitchen area, that is big, clean, and updated. Absolutely would recommend. Love all the aides, nurses, management. I had previously had my loved one in a place in Florida that was cold, messy, unfriendly so this was wonderful to see how these peoples cared for the residents
Business response:
Thank you for the kind words! We are so happy to see your review.
We chose The Residence at Great Woods over other facilities we looked at because the apartments are new, the facility itself is spacious with lots of light, also they have a nice outside area for the reelection's neighborhood. What has stuck out about them the most is the staff, they are all very friendly and caring.
Business response:
Thank you for the kind words! We are so happy to hear you are enjoying Great Woods.
I felt they oversold some things that were going to be available - for instance, they said you can regulate the heat/AC in each resident's room. While each person does have their own thermostat, apparently the state regulates when they flip to heat vs. AC, which causes some extremes during the season changes. The ambassador she was promised did get in touch with her, but there wasn't much help in the beginning. I also found a cockroach in the bathroom, and they said they would spray for it, but that was upsetting. They've be... read more
Business response:
We're so sorry that the heating and cooling system was not explained to you effectively. Systems like these do run on a heating/cooling schedule depending on the time of year. We are very happy that you are generally pleased with your sister's care, and are very grateful for your feedback!
The community is home and a comfy place. They have nice outside seating and a big patio. They have nice walking trails and the staff is very nice and helpful I would recommend this community to others based on my experience.
Wingate Residences has been a pretty good for my mother. She is still adjusting to all of the changes. The staff has been great. They take very good care of her. The place is maintained well and everything is always clean.
We moved dad from another assisted living in Raynham to Wingate Norton and could not be happier! Dad now has a beautiful studio apartment which felt like home from day one! In addition to a beautiful building in a great location, the staff is so experienced, helpful, respectful and over the top FRIENDLY! They make sure dad is happy and well taken care of. Add to above the quality, selection and deliciousness of all meals, our family could not ask for anymore!! We have joined dad for lunch which is their big meal a couple t... read more
Frequently asked questions about The Residence at Great Woods
How is The Residence at Great Woods rated?
The Residence at Great Woods has a 4.8 star rating with 79 reviews.
When is The Residence at Great Woods open?
The Residence at Great Woods is open now. It is open 24/7.