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The Residence at Great Woods
- Assisted Living Facilities
- Norton, MA
About this business
Imagine finally having the time to do the things that make you happy: catching up on the best-seller list, getting out to the theater, learning a new language or just relaxing with friends. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Great Woods, a vibrant community offering Assisted Living in the heart of Norton, MA. Enjoy a wealth of amenities along with the impeccable service and hospitality that are the hallmarks ... read more
Location details
190 Mansfield Ave, Norton, MA, 02766, United States
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Google reviews (30)
Wonderful. Caring. Warm. Food was fair but all else was great. Excellent! Great care. They have a great kitchen area, that is big, clean, and updated. Absolutely would recommend. Love all the aides, nurses, management. I had previously had my loved one in a place in Florida that was cold, messy, unfriendly so this was wonderful to see how these peoples cared for the residents
Business response:
Thank you for the kind words! We are so happy to see your review.
We chose The Residence at Great Woods over other facilities we looked at because the apartments are new, the facility itself is spacious with lots of light, also they have a nice outside area for the reelection's neighborhood. What has stuck out about them the most is the staff, they are all very friendly and caring.
Business response:
Thank you for the kind words! We are so happy to hear you are enjoying Great Woods.
I visited this facility The tour I had at The Residence at Great Woods was very thorough. We were shown all of the different amenities and the people were extremely friendly and very open in terms of what was available. We just got a very nice, warm feeling about the place. The two women we spoke with were very helpful and made the whole situation a lot easier. They have a deluxe studio and a one-bedroom. They have a lot of activities during the day. There's bingo, puzzles, movies, and a van that will take them to local stor... read more
Business response:
Thank you for your review, Andrea! We are happy to hear you enjoyed your visit to The Residence at Great Woods.
I felt they oversold some things that were going to be available - for instance, they said you can regulate the heat/AC in each resident's room. While each person does have their own thermostat, apparently the state regulates when they flip to heat vs. AC, which causes some extremes during the season changes. The ambassador she was promised did get in touch with her, but there wasn't much help in the beginning. I also found a cockroach in the bathroom, and they said they would spray for it, but that was upsetting. They've be... read more
Business response:
We're so sorry that the heating and cooling system was not explained to you effectively. Systems like these do run on a heating/cooling schedule depending on the time of year. We are very happy that you are generally pleased with your sister's care, and are very grateful for your feedback!
I am a friend or relative of a current/past resident We chose The Residence at Great Woods for my mother. Part of the reason was its location because it's close to my house. It is also very clean and very nice. They were just doing all the rooms over. The price is very comparable to the other ones around, and it is just a very beautiful place there. The staff is lovely, warm, and welcoming. I just had a good feeling when I walked in there. My mother has been in there for three weeks now. Everyone has been so awesome, and I d... read more
The community is home and a comfy place. They have nice outside seating and a big patio. They have nice walking trails and the staff is very nice and helpful I would recommend this community to others based on my experience.
I visited this facility The rooms at Wingate Residences at Norton were very nice. They had a library, activity room, a room for family celebrations, a PT/OT room, and a hair salon. The people there seemed really nice, and the place was well maintained. I saw a studio room, a single room, and a double room.
Business response:
Hi Lynn, thank you for your kind review of our community! We want Wingate Residences at Norton to feel like home. Our residents can tell you that we’re a big family here and I’m glad that came through to you during our visit. Please reach out to us with any questions.
I am a friend or relative of a current/past resident We visited/researched 5 assisted living communities when we realized our mother could no longer live alone in her own home. Wingate (then Epoch) of Norton was the overwhelming choice. It is small enough to be cozy and friendly, but large enough to provide lovely amenities. The dining rooms are nicer than most restaurants! The great room is nicely divided into areas, yet provides plenty of space for their many programs. Everything is spotlessly clean. I want their library f... read more
Business response:
Thank you so much for taking the time to write this very kind review. It’s important to us that our staff is recognized for what they do—but more importantly, that people notice how much our staff truly cares about each and every one of our residents! We count ourselves lucky to have been able to assist your wonderful family and your mother, a very special lady. We’re sad that she’ll be leaving us and hope that she finds a new home that she loves. While Wingate Residences at Norton does not offer a memory care program, many ... read more
Wingate Residences has been a pretty good for my mother. She is still adjusting to all of the changes. The staff has been great. They take very good care of her. The place is maintained well and everything is always clean.
Frequently asked questions about The Residence at Great Woods
How is The Residence at Great Woods rated?
The Residence at Great Woods has a 4.8 star rating with 71 reviews.
When is The Residence at Great Woods open?
The Residence at Great Woods is open now. It is open 24/7.