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Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Otter Creek. Our charming Independent Living, Assisted Living and Memory Care community, located in beautiful Middlebury, puts a premium on service and hospitality whil... read more
350 Lodge Rd, Middlebury, VT, 05753, United States
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It is lovely. If you can afford it, it is a great place to live and create community. We picked this community because of the availability of memory care space and proximity to my home.
The Residence is a fine, friendly, and good place to be. the friendliness stands out to me. no matter who you are, they will accept you.
Business response:
Thank you for your five-star review. We're so happy that you feel welcome and accepted!!
It is a lot of work. This community is high priced and they are not easy to work with as far as the medical staff. As soon as medicine changes it take a lot to get this updated and taken in effect for my loved one. I know they are doing it to protect the patient but it is a lot on the family and the doctors that have to deal with the situation also.
Business response:
Thank you for your four-star review. We appreciate your constructive feedback on our medication management protocol and appreciate you understanding that our resident's health is our top priority!
Our family had an in person tour and we loved this community. We did not get to see the memory care unit because they had a positive case but everything we saw on the assisted living side was amazing, we were extremely impressed. This would of been the facility we would of chosen but the location was just to far away considering weather and traffic.
We chose Residence of Otter Creek because of the activities that were scheduled that we were able to see, the amenities, the food was excellent, and the recommendation of the facility from others. The apartment sizes here are large, she was in a 1 bedroom and it was very spacious. The meals are chef prepared and good quality. I would recommend.
I toured this community looked nice enough but the memory care was located in the basement and it felt like an institution to me had a bad vibe they had a tiny little garden that was surrounded by a fence where you couldn't enjoy it. The building was just a big square. I had to just go to another community.
Business response:
Thank you for touring our community. We're sorry to hear you did not feel as though we were the best fit for you or your loved one. We do take a lot of care to create an environment tailored to best practices in memory care, using unique details such as wall colors, furnishings, and sunny and secure indoor and outdoor areas that promote engagement and well-being for our residents. Our community is designed to ensure an active and dignified lifestyle for our residents, and to support and enrich the experiences they have on a ... read more
This was a beautiful community. The landscaping was very well done and the inside was clean and well maintained. The staff was friendly and very nice. They seem to offer quite a few activities for the residents to do.
The Residence at Otter Creek has a 4.7 star rating with 22 reviews.
The Residence at Otter Creek is open now. It is open 24/7.