The Residence at Otter Creek's cover image

This profile has been claimed by the business owner or representative.

The Residence at Otter Creek

3.9

About this business

Location details

350 Lodge Rd, Middlebury, VT, 05753, United States

Get directions
3.941 reviews
Select a rating
Wendy Freundlich's profile image
Wendy Freundlich 
5 years ago

It’s a large for profit corporation that runs the Residence. They have had a high turn over of nursing staff. The latest director just left with 3 weeks notice and there is no director right now. My parents do not think the food is good enough and I agree. Although some of the staff are great, there are also many that are not well trained and the wages are also too low across the board for staff who work with such a challenging population. When this was a local Vt run business, it was much better quality. For the high price... read more

Business response:

Dear Wendy, We are sorry to hear that your experience has not met your expectations. We invite you to call us directly to discuss your concerns so that we may better serve you and your family. Thank you. 

Frequently asked questions about The Residence at Otter Creek

How is The Residence at Otter Creek rated?

The Residence at Otter Creek has a 3.9 star rating with 41 reviews. 

When is The Residence at Otter Creek open?

The Residence at Otter Creek is open now. It is open 24/7.