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The Residence at Pearl Street
- Assisted Living Facilities
- Reading, MA
About this business
Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Pearl Street. Our historic Assisted Living and Memory Care community, located on the North Shore in beautiful Reading, puts a premium on service and hospitality while p... read more
Location details
75 Pearl St, Reading, MA, 01867, United States
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My mother's biggest complaint is the food, that they run out of food often even basic things like the daily soup, potatoes, or ice cream or soda. the staff are exceptional, especially [name removed], the activities Director, she gives 110%. For the food, just not to constantly run out of things, they should know how many people are there, and some of these things are stable items like soda, certain, salad dressings, things that you would not run out of typically. And as noted above the exceptional staff ii think of the activ... read more
The staff is very attentive for memory care and she seems to really enjoy living there.
Business response:
Thank you for your review! We are so glad you are having a positive experience at The Residence at Pearl Street.
The Residence at Pearl Street is a warm, welcoming facility... clean, comfortable in a lovely neighborhood. Has a range of activities and outings. The food is delicious! The staff works hard to please and care for all guests. Would definitely recommend it.
I loved Residence at Pearl Street and I loved the staff. It is an old library, so they have huge windows and a lot of natural light. When I need a place, this is where I will want to go.
Our family member could not have found a better place to call home than the Residence at Pearl Street. [name removed], Sales Marketing Director, was extremely helpful right from the start. She was instrumental in assisting us at a stressful time when our family was trying to find an assisted living residence for our loved one. [name removed] greatly impressed us and helped get things in place in a good time frame. She was terrific and we are very thankful to her. We are so happy with the kindness and care our loved one recei... read more
Business response:
Thank you so very much for taking the time to share your thoughts and leave us a review. It means the world to us to know that we were able to make your experience and transition a pleasant one, and that your loved one is so satisfied! Thanks again!
My Mom moved in March 2020 as COVID hit. The staff was and is so caring and very personable. Everyone was covered in PPE . The management/staff visited each resident daily to help with isolation.We had video calls with her so we could visit and check in. A wonderful associate saved my Mom who stopped eating! Hospice was called in due to her lack of will to go on. This wonderful associate coaxed her to eat her favorite foods and she recovered. We owe it to her and the all who were so dedicated to the residents. But the staff ... read more
Business response:
Thank you very much for leaving us a review. It's great to know your mom has acclimated to well to her new home, especially in such stressful times. She has made such a wonderful addition to our community, and it means so much to us that you'd take the time to share your experience. Thank you!
My Mom moved in [date removed] as COVID hit. The staff was and is so caring and very personable. Everyone was covered head to toe in PPE to keep the virus from spreading! The management visited each resident daily to help with isolation.They even had video calls with families to visit and check in with our loved ones. A wonderful associate saved my Mom who stopped eating due to isolation. This wonderful associate coaxed her to eat her favorite foods. She got back to herself. It was serious, hospice was called in because of h... read more
Business response:
Thank you very much again for leaving us a review. It's great to know your mom has acclimated to well to her new home, especially in such stressful times. She has made such a wonderful addition to our community, and it means so much to us that you'd take the time to share your experience. Thank you!
Be cautious, they can supply the care you need but they do increase the price with more care needed. So make sure you know what care is needed. During the day the staff was great, but overnight the staff could often not be found.
When we go there, we see it is always very clean. When we had some issues with my bother-in-law, the staff was right on top of it and wonderful. They were even the ones who brought the concern to our attention and since then have been very on top of it. They have been in constant communication with us regarding the Covid-19 pandemic and not only what they are doing to protect the residents but also how my brother-in-law is doing emotionally. We really appreciate their level of communication regarding this. They have daily sc... read more
Frequently asked questions about The Residence at Pearl Street
How is The Residence at Pearl Street rated?
The Residence at Pearl Street has a 4.8 star rating with 66 reviews.
When is The Residence at Pearl Street open?
The Residence at Pearl Street is open now. It is open 24/7.