This profile has been claimed by the business owner or representative.
The Residence at Silver Square
- Assisted Living Facilities
- Dover, NH
About this business
Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Silver Square. Our charming Independent Living, Assisted Living and Memory Care community, located in beautiful Dover, puts a premium on service and hospitality while p... read more
Location details
100 Sterling Way, Dover, NH, 03820, United States
Get directions
The Residence provided everything that my loved one needed. He was there for two & a half months, and his illnesses worsened. He passed 12/31. The care the staff provided went above and beyond. They all worked so very well with the Hospice nurses that we didn't have to move him to a higher level of care. He remained safe and was made very comfortable in the end.
Business response:
Thank you for your five-star review, Linda. We appreciate you sharing your experience with others and hope you and your family are doing well!
The staff at the facility is very friendly and caring. The housekeeping comes once a week, and they do the laundry for the residents. The residents are able to have cars if they would like. They do have yearly increases on rent. The food services are really good, they offer breakfast, lunch and dinner. They do have activities they have weekly schedules and daily specials.
Business response:
Thank you for your review, Helen!
We toured with The Residence at Silver Square. It wasn't the right place for Mom. They showcased the dining experience but Mom was only able to eat puréed food and the facility was very large and expensive.
Business response:
Thank you for visiting Silver Square and for your review!
We picked this community, because of the friendliness of the staff, cleanliness of facility, and dining room. Also, we liked the flexibilit, the activity options and closeness /proximity to town. My loved one, felt cared for and that he mattered.
Business response:
Thank you for your five-star review!
This was one of the best decision we made. Our loved ones are thriving in the community. The staff attention has helped our loved ones settle into the community. The staff communication has been excellent with the family. They have been good at keeping us updated on concerns, questions, and have been responsive to our questions. There are three meals a day served to the residents, and they have choices to choose from and snacks are provided. The community allows private dining to be scheduled with our loved ones, and the foo... read more
Business response:
Thank you for your five-star review, Paula! We greatly appreciate you sharing your families experience at our community and are so happy to see your family members thriving and enjoying themselves at Silver Square.
My loved one was there a short period of time. They need to be a lot more clear upfront, on what they can and cannot do, as it relates to the level of care that is needed for your loved one. They need to do a better job of explaining things. Overall, it was not a great experience, until hospice stepped in to help my loved one. The staff was better after hospice arrived.
Business response:
Thank you for your feedback! We do our best with every new resident to do a thorough assessment of their health needs. Unfortunately, there are times when a persons care needs are more significant than they initially appear, especially when you are around them day to day. We regret the difficulty and inconvenience this may have caused you and hope that you have found a situation that is more suitable.
We really like how clean and new the community is, it is just the right perfect size for our loved one. It is not to small and not to large. We have had some challenges with communication and coordinating all the medical providers and schedule. At times it seems like everyone is all over the place and isn't sure who is in charge of what. It has caused some frustration so that could be improved, but based on the experience we have had so far with The Residence we would recommend them to other families..
Business response:
Thank you for your four-star review. We take your feedback very seriously and will use it to improve our practices. Thank you for choosing us and for recommending us to others!
This community is great it was just not a good fit for my loved one. It would have been overwhelming for my loved one.
Small and intimate community and a lot is closed down due to covid protocols. The staff are also very friendly. I have seen activities like Zumba but I have not had a chance to see anything else due to the restrictions.
Frequently asked questions about The Residence at Silver Square
How is The Residence at Silver Square rated?
The Residence at Silver Square has a 4.8 star rating with 48 reviews.
When is The Residence at Silver Square open?
The Residence at Silver Square is open now. It is open 24/7.