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The Residence at Silver Square

4.5

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100 Sterling Way, Dover, NH, 03820, United States

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4.587 reviews
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Anonymous's profile image
Anonymous 
2 years ago

I am very happy with our experience at The Residence at Silver Square, although the cost is expensive. But I would recommend it to others looking for assisted living. 

Business response:

Thank you for the review! 

Jean's profile image
Jean 
2 years ago

It has been a very positive experience for all involved. The staff is wonderful. Food is good, facilities clean, the activities are plentiful. It feels like a family and everyone is part of it. I would recommend The Residence at Silver Square to anyone. 

Business response:

Thank you for the kind words, Jean! 

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anonymous 
2 years ago

Our friend is very pleased with The Residence at Silver Square community. The activities are very well suited to the community. The meals and dining service gets 5+ stars. They serve really excellent food - they have such a nice variety to pick from at every meal. It is pretty much like restaurant dining. Based on our experience we would highly recommend this community to other families. 

Business response:

Thank you for your kind words! We are so happy to hear that your friend is enjoying life at Silver Square. 

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Linda 
2 years ago

The Residence provided everything that my loved one needed. He was there for two & a half months, and his illnesses worsened. He passed 12/31. The care the staff provided went above and beyond. They all worked so very well with the Hospice nurses that we didn't have to move him to a higher level of care. He remained safe and was made very comfortable in the end. 

Business response:

Thank you for your five-star review, Linda. We appreciate you sharing your experience with others and hope you and your family are doing well! 

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Helen F 
2 years ago

The staff at the facility is very friendly and caring. The housekeeping comes once a week, and they do the laundry for the residents. The residents are able to have cars if they would like. They do have yearly increases on rent. The food services are really good, they offer breakfast, lunch and dinner. They do have activities they have weekly schedules and daily specials. 

Business response:

Thank you for your review, Helen! 

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anonymous 
2 years ago

We toured with The Residence at Silver Square. It wasn't the right place for Mom. They showcased the dining experience but Mom was only able to eat puréed food and the facility was very large and expensive. 

Business response:

Thank you for visiting Silver Square and for your review! 

BW's profile image
BW 
2 years ago

We picked this community, because of the friendliness of the staff, cleanliness of facility, and dining room. Also, we liked the flexibilit, the activity options and closeness /proximity to town. My loved one, felt cared for and that he mattered. 

Business response:

Thank you for your five-star review! 

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Paula 
3 years ago

This was one of the best decision we made. Our loved ones are thriving in the community. The staff attention has helped our loved ones settle into the community. The staff communication has been excellent with the family. They have been good at keeping us updated on concerns, questions, and have been responsive to our questions. There are three meals a day served to the residents, and they have choices to choose from and snacks are provided. The community allows private dining to be scheduled with our loved ones, and the foo... read more

Business response:

Thank you for your five-star review, Paula! We greatly appreciate you sharing your families experience at our community and are so happy to see your family members thriving and enjoying themselves at Silver Square. 

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Scott C 
3 years ago

My loved one was there a short period of time. They need to be a lot more clear upfront, on what they can and cannot do, as it relates to the level of care that is needed for your loved one. They need to do a better job of explaining things. Overall, it was not a great experience, until hospice stepped in to help my loved one. The staff was better after hospice arrived. 

Business response:

Thank you for your feedback! We do our best with every new resident to do a thorough assessment of their health needs. Unfortunately, there are times when a persons care needs are more significant than they initially appear, especially when you are around them day to day. We regret the difficulty and inconvenience this may have caused you and hope that you have found a situation that is more suitable. 

Frequently asked questions about The Residence at Silver Square

How is The Residence at Silver Square rated?

The Residence at Silver Square has a 4.5 star rating with 87 reviews. 

When is The Residence at Silver Square open?

The Residence at Silver Square is open now. It is open 24/7.