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The Residence at Watertown Square

4.3

About this business

Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Watertown Square. Our stunning Independent Living, Assisted Living and Memory Care community, located in beautiful Watertown, puts a premium on service and hospitality ... read more

Location details

20 Summer St, Watertown, MA, 02472, United States

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4.371 reviews
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LB's profile image
2 months ago

Was able to have my mom cared for while I recovered from an injury for a two month stay. She received excellent care, better than other facilities we tried for respite care. The facility was clean, the staff caring and there was enough activities for her to stay engaged. I would have kept her there if the pricing was more affordable for the long haul. That said the pricing is competitive for the area. All elder care facilities cost way more than they should. 

Kathleen L's profile image
Kathleen L 
2 months ago

My father had to move abruptly because of storm damage to his house where he was still living independently with progressing memory issues. I toured half a dozen places in a week’s time and of all the places, this one stood out. The staff are incredibly caring and helpful and have already gotten to know my dad personally. The other residents are also quite friendly. The building is newer, the apartments are well appointed, and it’s near many amenities such as groceries, coffee shops, and public transportation. And the facili... read more

Anonymous's profile image
6 months ago

What we like the most about The Residence at Watertown Square is the village atmosphere. Yes, we would recommend this community to other families. 

Anonymous's profile image
a year ago

I am very happy with the facility and the staff staff. They are very nice and friendly. I did find, on the day we moved my mom in, there was no one really there to give us any direction and we didn't really know what we should do. They assumed that we should know what to do, as we did not. But when we asked any questions, they were extremely helpful to give us answers to our questions. The young people that work in the dining room are extremely nice and friendly. But there seems to be a disconnect between them in the kitchen... read more

Kelly D's profile image
a year ago

Facility is very tidy and located near several churches, drug stores. There is a bus that goes directly to Harvard Sq. Staff are very kind and speak to residents like adults. I would recommend The Residence at Watertown Square to others. 

Anonymous's profile image
a year ago

The place is just ok...needs strong leadership. Feels the mbs have taken too much control...with the budget, but not with operations. The recruiter oversells the place, especially in the area of food.. A nice community with room for improvement. It has good potential...just do a good diligence exploration to be sure it's the right place for you 

Michael's profile image
a year ago

My sibling is a resident at The Residence at Watertown Square. This facility is an extremely friendly place. They make the new residents feel very welcome. We are happy to have chosen The Residence at Watertown Square for our loved one and would recommend the facility to others looking for a facility for their loved one. 

Anonymous's profile image
a year ago

We took a tour of The Residence at Watertown Square during our search for a Memory Care facility for our loved one. The cleanliness and friendliness were great. We REALLY liked this community! However, it was less convenient to get to for us. 

Anonymous's profile image
10 months ago

My mother has been frustrated with the food. There are not enough green vegetables and the kitchen runs out of certain items on a regular basis. 

Frequently asked questions about The Residence at Watertown Square

How is The Residence at Watertown Square rated?

The Residence at Watertown Square has a 4.3 star rating with 71 reviews. 

When is The Residence at Watertown Square open?

The Residence at Watertown Square is open now. It is open 24/7.