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The Smilist Dental - Greenpoint
- Dentists
- Brooklyn, NY
About this business
Location details
120 Nassau Ave, Brooklyn, NY, 11222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had a great experience at this dental office. Both the hygienist and dentist were extremely nice and welcoming. I haven't been to the dentist in a while, but the hygienist was very mindful of my apprehension and explained everything in detail making the entire process smooth and (almost) painless. I am pregnant, so it was comforting to know that they took that into consideration and answered any questions I may have had. Would definitely recommend this dentist office for anyone!
Business response:
We'd like to thank you for your review! We try our best to provide quality care to our patients and are very appreciative of your feedback.
Best cleaning and dental visit I've ever had. The entire staff are amazingly nice and the location is great. Won't be going anywhere else :) Dr. Culpepper is the best
Business response:
We'd like to thank you for your review! We are very appreciative of your feedback and the time you took to write share this. We try our best to provide quality care to our patients.
First time coming here, and was very impressed. The office is clean , staff was helpful and friendly. Most importantly wait time was not long. Will be coming back again.
Business response:
Thank you so much for your amazing 5-Star Yelp Review! We really love taking care of our patients' dental needs. Keep smiling!
I pass by this dentist every day and decided to make a long overdue appointment. I was very pleased with how clean the office was and the friendliness of the staff. All the equipment was brand new and it felt very up to date. I'm glad they've opened this office and I'll definitely be going back.
Business response:
Thank you so much for your amazing 5-Star Yelp Review! We'd like to thank you for taking the time to share your feedback.
Great staff, terrible customer service and near negligent billing and book keeping. Expect bills up to a year later. Do yourself a favour and go elsewhere.
Business response:
At The Smilist Dental Greenpoint, we strive to provide exceptional service for all patients, and we take all feedback seriously. We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.
I've been a patient with The Smilist for a few years now. Previously, I left a phenomenal 5 star review for Dr. Culpepper & my dental hygienist, Richard. Unfortunately, my dentist no longer works here but my dental hygienist is still here thankfully. I recently paid for their Smilist One plan insurance where it consists of 2 cleanings & updated x-rays. They also informed me that other dental services such as fillings, root canals, etc. will be discounted. During my most recent appointment, I was told by the new dentist, Dr... read more
Business response:
We're genuinely sorry to hear about your recent experience at The Smilist Dental Greenpoint. We strive to provide the best dental care and customer service, and it's disappointing to learn that we didn't meet your expectations this time. We take your feedback seriously and will use it to review and improve our services. We understand your concerns and are grateful for your past support and we hope to have the opportunity to regain your trust in the future.
If you ever want to feel disrespected and invisible this would be an amazing place to visit. The front office manager ignored my presence and chose to attend to the client who walked in about 10 minutes after me (claims she hadn't seen me) not likely as it is a small waiting room and only one other person was present. When I politely stated, "I'm next", she told me to just wait as these people (a couple) had a question. I objected (still polite) and the entitled line jumpers attempted to venture into a verb battle that se... read more
Business response:
Thank you for sharing your experience at The Smilist Dental Greenpoint. We sincerely apologize for the inconvenience you faced during your visit, as we strive to provide excellent customer service. We're sorry to hear that we fell short of your expectations on this occasion. Your feedback is valuable and will be used to improve our services.
Horrible place, I would give 0 stars if I could. Walked out of this place before I could get any service. The receptionists were rude, unprofessional, and uninformed.
Business response:
We're truly sorry to hear about your experience at The Smilist Dental Greenpoint. We’d like to thank you for your review, and we really appreciate you bringing this issue to our attention. We are looking into this and hope to resolve it promptly and accurately.
The most terrible dental experience I've had. I really tried to give this place a chance: I did two teeth cleanings and a whitening which were ok - Richard, you're ok but the rest of you are crooks. I had a crown implant which wasn't necessary (read further below) and was a painful nightmare of an experience. The Smilist is also dishonest with their billing and racks up mysterious bills against you. On my first visit, the dentist (Dr Kirshembaum) told me I needed a crown, and she "had a few minutes" and could do it right... read more
Business response:
We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com
Frequently asked questions about The Smilist Dental - Greenpoint
How is The Smilist Dental - Greenpoint rated?
The Smilist Dental - Greenpoint has a 4.6 star rating with 616 reviews.
When is The Smilist Dental - Greenpoint open?
The Smilist Dental - Greenpoint is closed now. It will open tomorrow at 8:00 a.m.