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120 Nassau Ave, Brooklyn, NY, 11222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
HORRIBLE. If I could give 0 stars for this place I would. Came here last year for a simple cleaning and not only was the cleaning horrible but the doctor and hygienist were both just trying to find ways to up sell me on other services and the cleaning was rushed and I left feeling like I had nothing done. They were extremely pushy to the point that I was uncomfortable and knew I was never returning. Not only was the cleaning horrible but they seem to only be interested in billing you as much as they can even while having ins... read more
Business response:
We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.
Stay away, I was just told by their receptionist that the dentist gets upset with new patients when you don't give cause for the visit. All I need was a consultation to figure out what the potential issue I may have. They are extremely rude and unprofessional. They do not know how to speak with new potential patients. DO NOT GO HERE
Business response:
Thank you for sharing your feedback. We’re sorry if we didn’t match your expectations. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share..
If i can give this place 0 stars i would. I have been going to the smilest Woodside for years and have referred many people from my union to them. The first appointment they called me The day before to try to re-schedule me 2 times. I was then given a treatment plan by the periodontist , with the prices i was supposed to pay out of pocket, everything was great. I then started the treatment plan , and before i was scheduled to do my surgery i got a call saying i have to pay thousands more out of pocket. It was disappointin b... read more
Business response:
Ray, we’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions so please contact us at greenpoint@thesmilist.com/+1 347-560-4540. We’re confident that we can turn your experience around, and we look forward to getting corrected.
This review is solely based on the poor service the receptionist provided today...not the services rendered. The young woman who answered the phone was RUDE dismissive lazy and uninformed. As a result I will seek another dentist. It's very unfortunate. She is repelling new clients.
Business response:
Thank you for sharing your feedback. We’re sorry if we didn’t match your expectations. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share.
Unorganized and unnecessary. Came in for an emergency appointment in the beginning of January for trouble I was having with a wisdom tooth. Came in and had the major concerned addressed and was recommended to an oral surgeon, and they answered a few questions on a couple other concerns I've had. Insurance covers everything and leave after being pressured to schedule a "consultation" a month later. I come in for them to have the wrong clients information up as mine and literally tell me everything they already told me a mon... read more
Avoid this place! When I first visited to set an appointment, the receptionist tried very hard to sell me into an annual subscription program. They were very pushy. I explained that I wanted to try a single appointment first, before committing, which is reasonable. My appointment was for a routine cleaning. When I was seated at the dental chair, the hygienist wanted to take x-rays also. I politely declined, saying I only wanted a cleaning. The hygienist sighed loudly and her tone became unfriendly as she insisted it was req... read more
Business response:
We value your feedback and are sorry to hear about an underwhelming experience. We strive to offer the very best experience to all of our patients. Your feedback will help us improve.
Make sure they take your insurance! I called beforehand where they assured me that they took my insurance. Same when I got in before the appointment. Suddenly after my appointment they tell me that they were wrong and that I now have to pay. The blamed the insurance company which they said gave them the wrong info and that there is nothing else they can do. I asked if they could provide me with the name and info of whom they spoke with at the insurance company but they said no so I have no way to proof that this happened ... read more
I went to this dentist one time and while my appointment was fine, I have never experienced such rude administration staff in my life. My insurance covered my routine appointment and anything over I paid on the spot. I continued to receive bills for over a year afterward to which I called and had removed. I also spoke to the office to let them know my insurance changed and I would no longer be coming there. I then received additional calls and messages to book appointments and then ANOTHER bill. When I called the final time,... read more
Business response:
We value your feedback and are sorry to hear about an underwhelming experience. We strive to offer the very best experience to our patients and your feedback will help us improve.....
The Smilist Dental - Greenpoint has a 4.6 star rating with 616 reviews.
The Smilist Dental - Greenpoint is closed now. It will open tomorrow at 8:00 a.m.