This profile has been claimed by the business owner or representative.
The Villages at Eden Crossing
- Apartments
- Columbus, OH
About this business
Location details
1070 Irongate Lane, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ehhh I’ve been here for quite some time and I’m looking at all of the reviews of the remodels and I’m wondering why current residents haven’t been offered these perks? I can’t even get maintenance to complete requests, my HVAC fixed or general upkeep maintenance done. I have to threaten them with escrow to get anything done. I’m sure there are worse places , but just beware.
Business response:
Thanks for your feedback. We're always striving to improve our performance with maintenance. Thanks for your patience.
Apartment Not gonna lie, I wasn’t in love here. This was my first apartment and while the prices are cheap to live here; you pay for what you get. We had a 1 bedroom here and there was constant bugs and mold. We would have loved to break our lease if possible but of course we could not do that. We had talked to maintenance multiple times but barely anything happened. I really would continue to look else where. The neighbors are wonderful and there are cute little kitties who roam around and I would say that’s probably all I ... read more
Business response:
We strive to provide a comfortable and inclusive living environment for all residents. We appreciate your input and will take it into consideration for future improvements. Feel free to reach out to us directly at customerservice@live5812.com.
HOMELESS AND LIVING HERE IS THE EXACT SAME . They expect for you to pay for a traumatizing stay , rodents , insects bugs & if it’s raining outside inside your house are many holes so it’s raining in your home aswell ! I can’t take it
Business response:
We are sorry that you have had an unpleasant experience as we want all of our valued residents to enjoy their homes. Please contact us at villagesatedencrossing@live5812.com or customerservice@live5812.com so that we can address your concerns and improve your resident experience. Thank you for giving us the opportunity to turn your living situation into a positive one.
MAINTENANCE IS A JOKE Trash place to live been here for 5 years and things still doesn't get fixed, been without ac all summer maintenance lies on work oreders saying it was fixed when they never came inside household. Said someone in my apartment told them air works. My child said someone knocked and walked away. Not happy at all
Business response:
Thank you for posting your comments. Your enjoyment of your home is important to us, and we are following up with you to ensure that your service needs are addressed and resolved.
Don't Move Here My upstairs shower has been leaking into my kitchen light since 7/11/2022... last week 6/20/2023 someone came to recaulk my shower. Within that year time I now have mold in my walls and can't get in contact with the supervisor or maintenance supervisor
Business response:
We have contacted you to review and resolve your concerns. We also apologize for any missteps in addressing your previous maintenance issues and will work with you to improve your resident experience. Thank you.
DO NOT MOVE HERE!!! I HAVE BEEN A RESIDENT FOR ALL OF 6 MONTHS AND 5 of them have been spent dealing with me CEILING LEAKING CONSTANTLY!! I have called the rental office where I get NOTHING DONE for me or FIXED whatsoever!! And the PEOPLE THAT ANSWER THE PHONES ARE EXTREMELY RUDE !!!!! If your reading this my ceiling is leaking !! I guarantee you ! Maintenance does absolutely NOTHING ! Mind you my lease is halfway up at this point ! DO NOT MOVE HERE !!!
Business response:
Please contact us at customerservice@live5812.com so that we can look into your service need and resolve your service issue. The staff works diligently to address concerns residents make us aware of on a daily basis. We do our best to respond in a respectful and empathetic manner and regret that you had an unsatisfactory experience with our team. Your comments and your enjoyment of your home are important to us. Thank you.
Read before you pay! Make sure you carefully read your contracts before paying anything or signing anything! Drive by the complex before paying for anything! You will not get your money back for anything! I never got to move in the apartment but paid hundreds of dollars in deposits!
Business response:
We apologize that you had an unsatisfactory leasing experience as our goal is to make the process as simple as possible. We work with our applicants to go over the terms of the application agreement to facilitate a smooth transition into a new home. We cannot comment on the details of your application process in this format, but if you will contact us at villagesatedencrossing@live5812.com or through the Contact Us feature on our website, www.live5812.com, we would be happy to review the matter with you. Thank you for your c... read more
Bug Infestation Don't ever move here. Did a apartment walk through roches was every where. I was so disgusted. Did even flip the apartment. I paid them first month rent and deposit just bad business!!!
Business response:
We apologize that you had an unsatisfactory experience at our community. Please contact us at customerservice@live5812.com so that we can address your concerns. Thank you for your comments.
Not worth the price at all. The neighborhood is kind of dirty, but it’s safer than some (my neighbors car did almost get stolen last week, but that’s the only problem we’ve had). There’s lots of kids, there’s a pool and a playground, but they’re closed to the public. It’s been a maintenance nightmare. Basically everything in our unit has broken, leaked, fell apart. They should have replaced the carpet years ago, it was gross when I moved in and after many water leaks, it’s even worse now. Maintenance is unqualified or undert... read more
Business response:
Please contact us at villagesatedencrossing@live5812.com or through the Contact Us feature on our website, live5812.com so that we can ensure that your service needs are addressed and resolved. Thank you for your comments as they will help us to improve upon the services that we provide to our valued residents.
Frequently asked questions about The Villages at Eden Crossing
How is The Villages at Eden Crossing rated?
The Villages at Eden Crossing has a 4.2 star rating with 1,324 reviews.
When is The Villages at Eden Crossing open?
The Villages at Eden Crossing is closed now. It will open tomorrow at 9:00 a.m.