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The Villages at Eden Crossing
- Apartments
- Columbus, OH
About this business
Location details
1070 Irongate Lane, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible customer service I have lived in the community for less than 2 months. I am already having complaints with the customer service of the office. I have cried to call and schedule maintenance oh, I had also tried to call the office over 30 times today. They have been unresponsive and rude at every turn. spend your money elsewhere
Business response:
Thank you for commenting on our community. We strive to provide excellent customer service, and we apologize if our service did not meet that expectation. Please contact us at villagesatedencrossing@live5812.com so that we can ensure that all of your service needs are scheduled. We welcome you to Villages at Eden Crossing and will happily work with you to improve your resident experience.
Zero wasn't available If you dont have anywhere elsr to go, this is the place to go. If your credit is bad, this is the place for you. They dont keep with with their property. The staff is rude. The manager needs training. They are on the list for the 10 worst apartments in Columbus. Mold lives in these walls
Business response:
Thank you for your comments. Our top priority is to provide you with a home that you enjoy. We are happy to work with you to improve your resident experience and ask that you contact us directly at the leasing office so that we can review your service needs to ensure that they are scheduled for repair. We value your feedback as it will help us to improve upon the services that we provide to our valued residents.
No peace If you work second shift, like to read or just sit on your patio to relax in peace and quiet this is not the place. Here so called parents to lazy to take their offsring to the park let them run around the parking lots and outside your door yelling and screaming. So if your the type of person who is too busy watching TV, talking on the phone or on social media to spend time improving your demon seeds reading, writing and math skills but instead sends them outside to behave like wild animals with no home training, th... read more
Business response:
Thank you for your comments. We want all of our residents to have peaceful enjoyment of their homes and we ask that you notify us directly at the leasing office at the time of the disturbance so that we may address and resolve your concerns. Your enjoyment of your home is important to us.
Reveiw You really don't want to to move here! It's HORRIBLE! Initially, the looks can be deceiving. The environment is becoming dangerous with illegal activity, fighting, gun shots...you name it! Repairs are rarely made and when they are, they are haphazardly repaired. Expect to be surrounded by piles of trash all over the ground on any given day. The list goes on and on and on and on and on and on.... Do your homework!
Business response:
Thank you for commenting on Eden Crossing. We can assure you that each and every service request is completed. Those requests involving an outside contractor may take longer because of vendor delays. We ask that you contact your regional manager and/or community director so that we can ensure that your items are scheduled. We encourage our residents to contact police in the event that they witness a crime, and as a courtesy, also notify the community director. We will use your comments to improve upon the services that we pr... read more
Mice infested Do not move here! It is mice infested , look on google for more recent reviews, I will not be resigning my lease the management is very snarky and rude and don’t care about your living
Business response:
Please contact your resident manager and/or community director so that we can check to be sure that service requests are entered for your service issues. Your comments and your enjoyment of your home are important to us. Thank you.
Choose another area When I first moved here they were just bought under New Life Properties. I had moved to Virginia when they were with Plaza Properties. I came back to what I thought was cool. Your grace period is only two days. On the third after 9 am its late and charged a $30 late charge plus $5 daily. My apartment was in tip top condition and I kept it that way. The only thing that made me move was the roaches in my kitchen that I didn’t have but the entire unit building has them. Then the random late night shootings t... read more
Business response:
Thank you for your comments on Eden Crossing. We want all of our residents to enjoy their homes at Eden Crossing and we request that they alert us to concerning issues so that we can address them at the time. We value your feedback.
DON'T DO IT!!!!!!! KEEP LOOKING!!!!! 50% of the residents roofs have caused leaks into their apartments between 5 months to a whole year. Josh is the property manager and does nothing for the tenants. Don't let Layla's nice speaking voice fool you... She doesn't care about you either... Go down the street!
Business response:
Thank you for taking the time to advise us of your recent experience at the Villages at Eden Crossing. Your feedback will help us to improve upon the services we provide to our valued residents. If there is anything that we can do to improve your experience, please let us know by directly contacting us at the leasing office to get your concerns addressed and resolved.
I should have read the reviews My car has been broken into multiple times I’ve have the same 3 maintenance requests in since August2017 it’s January and they still haven’t been fixed. The prices are good but definitely not worth it! And the rental office doesn’t care at all
Business response:
Thank you for commenting on your recent experience at Villages at Eden Crossing. Your feedback is important to us and we would like the opportunity to address your concerns. Please contact us directly at the leasing office to get your issues resolved.
Stay Away The worst place you could ever live is in this apartment. I am telling from my experience. From cockroaches to the smell of trash just in front of your door; you can not pay to live in this place. My two car were broken, one for a few quarters and the stereos; and the second car for old tires. Take my advice, don't move here and ruin your quality of life.
Frequently asked questions about The Villages at Eden Crossing
How is The Villages at Eden Crossing rated?
The Villages at Eden Crossing has a 4 star rating with 1,065 reviews.
When is The Villages at Eden Crossing open?
The Villages at Eden Crossing is closed now. It will open tomorrow at 9:00 a.m.