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The Villages at Eden Crossing
- Apartments
- Columbus, OH
About this business
Location details
1070 Irongate Lane, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
JUST DONT DO IT This was my very first apartment and from the VERY first day I moved in there has been issues. First my move in date got moved back due to my unit having ROACHES. Then the new unit they put me in didn't have air which maintenance came every other day to try to fix the air. When I eventually moved out which I was soooo happy about, I literally had to beg for my deposit back which the office was rude, unknowledgeable and not understanding at all. These apartments are not worth your time or money, TRUST ME I wis... read more
Business response:
If you would like to share details of your experience to assist us with our continuous improvement efforts, please contact us directly at customerservice@live5812.com. Thank you for your comments as the will help us to make improvements where necessary.
NO. I wouldn't recommend this place at all, I just moved in probably a few months ago and I have already encountered a lot of unfortunate events here at Eden. It is sad to say that I am already looking for another place to live. Extremely disappointed. PLEASE DO NOT MOVE HERE.
Business response:
We regret that you are experiencing difficulties in your home. Please contact us at customerservice@live5812.com so that we can work with you to improve your resident experience. Thank you.
No Moved in about a month ago now. My apartment was not cleaned upon move in (dog hair everywhere, dust on WALLS, ripped/burned carper. BUT the reason for this review is because few day ago i found DEAD MICE under MY OVEN. my family and I have been sick for days maybe weeks. Doubting the air filters have ever been chainged here.
Business response:
We apologize that things are not up to par at your home. We would like the opportunity to address your needs and ask that you contact us through the Contact Us feature on our website, www.live5812.com, so that we may schedule needed services. We are happy to work with you to improve your resident experience. Thank you your comments.
Deposit I applied for a apartment at the end of February. On the application it ask do you have any past due money owed to your current landlord. I replied No, I get denied, but they won’t return my $150 that was suppose to go toward a deposit. They said I was fraudulent on my application. My current rent is due by the fifth of every month. They are saying the fraud is March rent. I apply in February, so I was not fraudulent on my applications. I have proof my rent was paid to my current landlord before the due date. They ar... read more
Business response:
With this form of communication it is difficult to respond to specific details. Please contact us at villagesatedencrossing@live5812.com or through the Contact Us link on our website, live5812.com so that we can review our account. Thank you for your comments and your interest in our community.
What can I say...Just awful Wanted to give a Zero. Water leaking everywhere, leading possible mold, structural damage, rude employees, dirty and the property is not kept up with. DO NOT MOVE HERE. Not worth it.
Business response:
Thank you for your comments. Please contact us at 614-864-8608, villagesatedencrossing@live5i12.com or through our website, live5812.com so that we can review and address your service needs. Our goals are to provide you with a home that you can enjoy and to communicate in a professional manner. We will work with you to improve your resident experience.
Terrible customer service I have lived in the community for less than 2 months. I am already having complaints with the customer service of the office. I have cried to call and schedule maintenance oh, I had also tried to call the office over 30 times today. They have been unresponsive and rude at every turn. spend your money elsewhere
Business response:
Thank you for commenting on our community. We strive to provide excellent customer service, and we apologize if our service did not meet that expectation. Please contact us at villagesatedencrossing@live5812.com so that we can ensure that all of your service needs are scheduled. We welcome you to Villages at Eden Crossing and will happily work with you to improve your resident experience.
Zero wasn't available If you dont have anywhere elsr to go, this is the place to go. If your credit is bad, this is the place for you. They dont keep with with their property. The staff is rude. The manager needs training. They are on the list for the 10 worst apartments in Columbus. Mold lives in these walls
Business response:
Thank you for your comments. Our top priority is to provide you with a home that you enjoy. We are happy to work with you to improve your resident experience and ask that you contact us directly at the leasing office so that we can review your service needs to ensure that they are scheduled for repair. We value your feedback as it will help us to improve upon the services that we provide to our valued residents.
No peace If you work second shift, like to read or just sit on your patio to relax in peace and quiet this is not the place. Here so called parents to lazy to take their offsring to the park let them run around the parking lots and outside your door yelling and screaming. So if your the type of person who is too busy watching TV, talking on the phone or on social media to spend time improving your demon seeds reading, writing and math skills but instead sends them outside to behave like wild animals with no home training, th... read more
Business response:
Thank you for your comments. We want all of our residents to have peaceful enjoyment of their homes and we ask that you notify us directly at the leasing office at the time of the disturbance so that we may address and resolve your concerns. Your enjoyment of your home is important to us.
Reveiw You really don't want to to move here! It's HORRIBLE! Initially, the looks can be deceiving. The environment is becoming dangerous with illegal activity, fighting, gun shots...you name it! Repairs are rarely made and when they are, they are haphazardly repaired. Expect to be surrounded by piles of trash all over the ground on any given day. The list goes on and on and on and on and on and on.... Do your homework!
Business response:
Thank you for commenting on Eden Crossing. We can assure you that each and every service request is completed. Those requests involving an outside contractor may take longer because of vendor delays. We ask that you contact your regional manager and/or community director so that we can ensure that your items are scheduled. We encourage our residents to contact police in the event that they witness a crime, and as a courtesy, also notify the community director. We will use your comments to improve upon the services that we pr... read more
Frequently asked questions about The Villages at Eden Crossing
How is The Villages at Eden Crossing rated?
The Villages at Eden Crossing has a 4.2 star rating with 1,324 reviews.
When is The Villages at Eden Crossing open?
The Villages at Eden Crossing is closed now. It will open tomorrow at 9:00 a.m.