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1 Las Gallinas Ave, San Rafael, CA, 94903, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Our family moved my brother-in-law into the Vincent 3 months ago where he is very happy and very well taken care of. He needs a great deal of physical assistance and meds which the staff of the Vincent provides at the highest level. Although he was reticent to ask for help at first because he didn't want to bother anyone he now realizes the staff is there to help him and he is thrilled with the support and the caring attitude of each and everyone of the staff members. The med tech department is top of the line in their at... read more
Business response:
We truly appreciate your 5-star review, Marcia! Our team at The Vincent is dedicated to delivering the best possible service for our residents and guests. Please know our door is always open for any further feedback.
Sharon and the whole team at The Vincent have been wonderful to work with. They have gone above and beyond to help coordinate some important details and get all of our questions properly addressed. The community itself is stunning with exceptional finishes and attention to detail. And on top of that, the food is delicious and they do some very fun culinary programs and events! Thank you team!
Business response:
We're thrilled you had such a positive experience, Johnell! Your fantastic review truly brightens our day here at The Vincent. We're dedicated to providing exceptional care and a welcoming home.
My parents have been at The Vincent pretty much since it opened two years ago. It is such a hard decision to move your parents into assisted living, and hard again to choose a place. It's like choosing a preschool for your beloved children...who is going to take care of them as you would? The Vincent obviously is very nice. If feels like a big mansion that you have quarters in. The courtyard is so sweet, and my parents love the theater and activity room, especially the ping pong! It feels like a cruise ship in that t... read more
Business response:
We truly appreciate your 5-star review, Alisa! Our team at The Vincent is dedicated to delivering the best possible service for our residents and guests. Please don't hesitate to reach out if you have any additional feedback.
Amazing personalized care. The people that work at the Vincent all go the extra mile. My sister-in-law who just lost her husband moved in they attended to every detail. From overseeing her prescriptions, engaging her in social activities and interfacing with her family.. We could not be happier.
Business response:
We're thrilled you had such a positive experience, Wayne! Your fantastic review truly brightens our day here at The Vincent. We're dedicated to providing exceptional care and a welcoming home.
My dad recently spent the last months of his life in memory care at The Vincent, following an illness that caused him to suddenly and irrevocably enter into a delusional state. After many frustrations at a skilled nursing facility, we were relieved to find kind and quality care for him in their lovely environment. Honestly, many members of the staff treated him with a level of attention they would give their own father, even during moments of difficult behavior on his part. The unit director and staff nurse were wonderful to... read more
Business response:
Thank you for taking the time to share your positive experience with The Vincent. We truly appreciate your feedback and your kind words.
Overall impression!! Clean, high quality and spacious apartments! Beautiful courtyard!! Very friendly staff. My older parents considering relocating from another state were very impressed!
Business response:
We're thrilled you had such a positive experience, Christina! Your fantastic review truly brightens our day here at The Vincent.
I am doing a preliminary search for communities for my mom, whose about a year out from making the move. I just had to share how impressed I was by this beautiful community! The receptionist was very professional and made sure I was comfortable as I waited for their Sales Specialist. Christina was also very professional and kind and offered a wealth of information as we toured. The residents looked happy and engaged and overall the feeling I had was very warm and positive. Looks like mom may be moving to The Vincent when i... read more
Business response:
We truly appreciate your 5-star review, Jennifer! Our team at The Vincent is dedicated to delivering the best possible service for our residents and guests. Please know our door is always open for any further feedback.
I would recommend considering the Vincent. The community is thriving under the new leadership, and I couldn't be happier with the level of care and community spirit that permeates this place.
Business response:
So happy to read your stellar review, Andrea! Providing top-tier service is at the heart of what we do at The Vincent. We're here for you and welcome any ideas on how we can make your experience even better.
My wife has been in Journey Memory Care for over a year at TheVincent (formerly Oakmont San Rafael) and has received responsive, loving and skilled care from the caregiving staff, Gladys, Magnolia and Mildred. We have received prompt replies to any questions and requests. Any office dealings have also been promptly handled by Raymond the Financial Director.
Business response:
What a fantastic review, Tom! Thank you for taking the time to share your positive experience with The Vincent. We truly appreciate your feedback and are so happy you're pleased!
The Vincent has a 3.8 star rating with 51 reviews.
The Vincent is open now. It will close tomorrow at 12:00 a.m.