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The Vincent

3.9

About this business

Location details

1 Las Gallinas Ave, San Rafael, CA, 94903, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.961 reviews
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Brent R.'s profile image
Brent R. 
rating
a year ago

Impressive community! The food, caring staff and activities are great here. 5 stars all day! 

Liz S.'s profile image
Liz S. 
rating
a year ago

My Mom was in the Memory Care unit at The Vincent for approximately 18 months. I will start with one positive - there are a handful of good caregivers in the Memory Care unit. Unfortunately, those few good caregivers can't compensate for all of the others who are either not trained appropriately or who just don't seem to care for the residents and their well-being. My Mom was left often dehydrated and was not helped with her meals. She would repeatedly ask for help and would get little responsiveness from the caregivers.... read more

Iliana M.'s profile image
Iliana M. 
rating
a year ago

Please do NOT send anyone you care about or can't put visuals on DAILY to the Vincent Memory Care unit. It is awful! We put my mother in law there over two years ago when it originally opened as Oakmont. We knew there would be some hiccups as it was a new facility and needed to get their legs underneath them. They never did. Oakmont then sold the business to The Vincent which has numerous locations around the country and assured us they were experts in their field and that the care our loved ones would receive would be an... read more

Matt S.'s profile image
Matt S. 
rating
2 years ago

The Vincent is a beautiful, new facility which is a facade for what has been a tumultuous experience. My mother, 90 years of age with dimentia, has been in memory care since the place opened and there has been nothing but turnover with staff and hugely inconsistent service. Anyone good they hire leaves, and there is both a training and leadership issue. our experience is in memory care only so cannot speak for assisted living. there are some wonderful families who we have commiserated with who also have loved ones there ... read more

Frequently asked questions about The Vincent

How is The Vincent rated?

The Vincent has a 3.9 star rating with 61 reviews. 

When is The Vincent open?

The Vincent is open now. It will close tomorrow at 12:00 a.m.