This profile has been claimed by the business owner or representative.
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
I had a mortgage adviser that was so kind and thorough, that I had to write a review. The experience that I had with Todd Schwartz through Bridgeview Bank was life changing. He was so patient with all my questions, and I had a lot of questions. He was extremely detail oriented that I never felt lost in our discussions. He explained all the facets of how a mortgage works, what my equity was, and what the various choices were when dealing with my specific situation. He methodically created a game plan for my debt to be consoli... read more
Business response:
Thank you so much for choosing BBMC and for taking the time to write this awesome review! We truly appreciate it and look forward to serving you in the future...all the best!
Verified by Mutual of Omaha Mortgage
Be more meticulous in gathering information before making a decision.
Business response:
Thank you so much for your 5-star review, Carilyn. Your feedback is invaluable and I appreciate your advice about being meticulous in gathering information. Going forward, I will ensure to incorporate this into my decision-making process. Thank you once again for choosing Mutual of Omaha Mortgage. We are always here to serve you better.
Verified by Mutual of Omaha Mortgage
I don't like that this is a required field
Verified by Mutual of Omaha Mortgage
Process was a little choppy, I submitted documents but either wasn't uploaded or misplaced and had to do a few times; little frustrating. If it's off my plate others have to finish it. I don't like repeating things when I believe should be complete. I would say Todd was responsive and always available, just didn't like process and repeating steps done already.
Verified by Mutual of Omaha Mortgage
Process was a little choppy, I submitted documents but either wasn't uploaded or misplaced and had to do a few times; little frustrating. If it's off my plate others have to finish it. I don't like repeating things when I believe should be complete. I would say Todd was responsive and always available, just didn't like process and repeating steps done already.
Verified by Mutual of Omaha Mortgage
To communicate with one person. I was confused from the start with messages from four different people. I did not know who they were and thought most of it was just more soliciting. Also got different instructions from some and then it was blamed on me for stalling the process or getting yelled at for calling when I was told to call. Thankful it's over.
Verified by Mutual of Omaha Mortgage
i would have to follow up several times in order to get a response on some questions. There were other people involved with the transaction but there was never communication about their role and when i should contact which person.
Verified by Mutual of Omaha Mortgage
The experience would have been better if I didn't need to micromanage all of the logistics to make the closing happen. The process/cash to close amount was not communicated properly. Frankly, I should have scrapped the process with Mutual of Omaha when things started to go haywire. Chase, my previous lender, claims that they could have gotten me an even lower rate (2.73%). A couple of friends asked me recently about my refi experience. Needless to say, I did not recommend MoO.
Verified by Mutual of Omaha Mortgage
A problem with one of the final figures that wasn’t shown to me in my final paperwork. It’s fine but should have been notified of the change before notary arrived.
Todd Schwartz at Mutual of Omaha Mortgage has a 4.9 star rating with 560 reviews.
Todd Schwartz at Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.