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American Pacific Mortgage Corporation NMLS #1850: Licensed By the Department of Business Oversight under the California Residential Mortgage Act. Equal Housing Opportunity. Our vision is to set the industry standard for delivering home ownership in America, with over 170 branch offices to serve you. We have a proven track record of doing what we do best: getting results. We have helped countless homeowners obtain the funding they need. Our top priority is to help you make an informed decision by presenting all available opt... read more
20955 Pathfinder Road, Suite 300, Diamond Bar, CA, 91765.0, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
A+++, 10/10 experience working with Tom and his team. Tom and his assistant Marrisa were especially helpful. This process went as smooth as possible given my circumstances, and I truly felt like they treated me as their own family throughout the entire process. I could not be happier!! I am now living in my dream home and it is all because of these amazing people! THANK YOU TOM, MARRISA & TEAM!! I will be recommending you all to anyone in my life looking to buy a home!! Thank you for all you do and improving people's lives t... read more
Business response:
Thank you for the great review, Alexandra! We appreciate your business and look forward to assisting with your home financing needs in the future.
As a first-time homebuyer, I had a great experience working with Tom and his team. They were transparent, professional, and made the process much less stressful. Marrisa, Tom’s assistant, was especially helpful—always quick to respond, even after hours and on weekends. She went above and beyond to make sure I felt comfortable every step of the way. I never felt pressured, and everything was clearly explained. I’d absolutely recommend them to anyone, especially fellow first-time buyers.
Business response:
Thank you for the great review, Marshall. We hope that you will consider us for any of your future home financing and mortgage needs.
Tom Jarboe has an excellent team working with him. All of them helped guide me thru the process so I could understand. their knowledgeable and friendly, I have completed 2 home loans with Tom and would recommend Tom and his Team to anyone shopping for a home loan.
Business response:
Thank you for the 5-star review, David. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Tom and his team made purchasing a property a breeze. Being a first-time home buyer, I frankly had zero idea of what I was doing and felt a little nervous about the entire process. That is the complete opposite of what I felt after a few conversations with Tom. Tom and his team were there every single step of the way and had answers for questions that I hadn't even asked yet. He made the process so smooth and seamless, and I can't thank the team enough!
Business response:
Thank you, Brendan! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Shannon was the best, help us every step of the way.
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Exceptional customer service! He took all the time I needed to explain and clarify any questions that I had while ensuring that hr was in constant communication throughout the entire process. Very thankful to you and your team for making the loan process seen effortless.
Business response:
Thank you, Caren! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
The communication I had with him was exceptional. As a first time home buyer we knew very little to nothing and he took his time to explain everything and made us feel 100% comfortable to make a decision. No second thoughts when getting off the phone or a zoom meeting and that is something I was looking for while making one of my biggest purchases. Even after closing I know I can still reach out to him and his wonderful team. I Will work with him again in the future.
Business response:
Thank you so much for sharing the great feedback, Liliana. We really appreciate you taking the time to share your experience with us.
Really fought to get the mortgage through, made sure I knew what was needed. Over all a great experience being a first time home buyer.
Business response:
Thank you, Richard! We appreciate your business and look forward to working with you again in the future.
Thank you Tom, Marissa and Jonathan for the excellent and professional service you gave means and for helping me get my HELOC loan . I am very satisfied and would recommend your services to my friends and family.
Business response:
Thank you for the review and providing your feedback, Yolanda!
Tom Jarboe (NMLS #210600) has a 5 star rating with 56 reviews.
Tom Jarboe (NMLS #210600) is open now. It will close at 6:00 p.m.